Sales & Revenue Operations Manager - Media & Research

NielsenIQ; Chicago (IL); On-site; USD 92,000 - 150,000; Full time

Job summary

Join a leading consumer intelligence company as a Revenue Operations Manager. This pivotal role involves optimizing client relationships and revenue growth strategies across various teams. You'll develop insights and processes to enhance sales performance and ensure accurate forecasting. With a focus on data-driven decision-making, you'll play a key role in shaping the company's operational foundation during a critical growth phase.

Benefits

Comprehensive healthcare plan

401(k) retirement plan

Tuition Reimbursement

Discretionary paid time off

Flexible working environment

Qualifications

• 5+ years of experience in Revenue Operations, within a media or subscription-based business.
• Strong understanding of media sales cycles and B2B subscription models.

Responsibilities

• Design and operationalize strategies for new sales and customer retention.
• Define and manage key performance indicators across all revenue lines.

Skills

Analytical mindset

Communication

Data-driven

Education

5+ years of experience in Revenue Operations

Tools

Microsoft Dynamics

PowerBI

Salesforce

Job description

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Company Description

R25_0009586

in these US locations only: Alabama, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Illinois, Indiana, Maryland, Massachusetts, Michigan, Missouri, Nebraska, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Texas, Utah, Virginia, Washington, Wisconsin

• US Role, must be in US at time of application to be considered
  
  

Job Description

About this job

We’re seeking a sharp, strategic, and data-driven Revenue Operations Manager to join our growing Media and Research organization. Reporting directly to the Head of Commercial, Global Media this role is critical to aligning and optimizing how we acquire, retain, and grow client relationships across our syndicated research, advanced advertising, and data businesses.

You’ll work across Sales, Marketing, and Finance teams to develop a unified strategy for revenue growth—supporting everything from pipeline generation to renewal optimization. If you're passionate about building structure, systems, and insight around revenue in a content- and data-driven environment, this is your seat at the table.

Responsibilities

Sales & Renewal Strategy

• Partner with the Head of Commercial to design and operationalize strategies for new sales (subscriptions, custom research, DaaS and media buys) and customer retention.
• Build and maintain scalable processes around territory planning, opportunity management, media calendar coordination, and renewal workflows.
• Support go-to-market strategy for new products, research reports, and media formats by providing operational input and readiness planning.
• Forecast Management. Drive excellence in forecast management to ensure sustained, predictable growth across all business units. Coordinate weekly forecast calls to track the status of sales pursuits.
  
  

KPI Development & Performance Monitoring

• Define and manage key performance indicators across all revenue lines (advertising, sponsorship, research, and subscriptions) – new sales and renewals. Create reports and dashboards to provide insights into business health, areas for improvement, and present recommendations to sales leadership.
• Develop dashboards and analytics to track performance across the full revenue lifecycle—from lead gen and proposal stage through contract execution and renewal.
• Identify performance gaps or opportunity areas and drive data-driven recommendations to optimize sales and account management efforts.
  
  

Revenue Reporting & Forecasting

• Own consolidated revenue reporting across business lines, ensuring accuracy and transparency for executive and board-level stakeholders.
• Develop and maintain forecasting models for new business and renewals, integrating data from Microsoft Dynamics, Salesforce, finance systems, and marketing tools.
• Support quarterly and annual planning cycles with revenue insights and scenario modeling.
  
  

Process, Systems & Tools

• Must be adept at Microsoft Dynamics and PowerBI as well as Salesforce.
• Ensure process consistency across teams and that data capture enables accurate forecasting, attribution, and performance analysis.
• Collaborate with finance and Product/research operations to ensure alignment of sales efforts with production timelines and deliverables.
  
  

Qualifications

• 5+ years of experience in Revenue Operations, within a media, publishing, research, or subscription-based business.
• Strong understanding of media sales cycles, research product lifecycles, and B2B subscription models.
• Experienced in developing and managing KPIs across a multi-product, multi-channel revenue model.
• Ability to translate complex information into easily consumable insights and strong presentation skills.
• Experience with CRM systems (Microsoft Dynamics), business intelligence tools (PowerBI, Tableau, Looker, Excel), and cross-functional collaboration.
• Analytical mindset with a bias toward action—you turn insight into strategy and strategy into execution.
• Excellent communicator who thrives at the intersection of creativity, content, and commercial success.
  
  

Why Join Us?

You’ll be joining a mission-driven media and research company at a pivotal stage of growth. As Revenue Operations Manager, you'll help build the operational foundation behind how we monetize insight, audience, and influence. You’ll work directly with leadership and be empowered to shape the systems and strategies that drive our long-term success.

US Benefits

• Comprehensive healthcare plan (medical, Rx, dental, and vision)
• Flexible spending accounts and a Health Savings Account (including company contributions)
• Life and AD&D insurance
• 401(k) retirement plan including company matching contributions
• Disability insurance
• Tuition Reimbursement
• Discretionary paid time off program and 11 paid holidays
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
  
  

Additional Information

This role has a market-competitive salary with an anticipated base compensation of the following range: $92,000.00 - $150,000.00. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
  
  

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business

• Industries

  Market Research

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