Sales Representative - Service Job Details | Schindler Group

Schindler Group; City of Rochester (NY); On-site; USD 55,000 - 85,000; Full time

Job summary

Schindler Group is seeking a Sales Representative - Service in Rochester, NY, to focus on service sales for elevators and escalators. The successful candidate will leverage excellent negotiation skills and industry knowledge to enhance customer relationships and drive revenue growth, while upholding the company's values centered on safety and integrity.

Benefits

Fully vested 401k match, up to 7% of eligible compensation.

Competitive Medical, Dental and Vision Plans.

3 weeks vacation plus sick days and holidays.

Tuition Reimbursement after 6 months.

Parental Leave - 100% base pay for 6 weeks.

Development opportunities for professional growth.

Qualifications

• Two years experience in elevator or construction related industry.
• Knowledge of the company's products, services, and competitive landscape.
• Strong written and verbal communication skills needed for presentations and proposals.

Responsibilities

• Pursue elevator and escalator service sales opportunities.
• Build customer relationships to promote account retention.
• Prepare estimates and negotiate contract terms.

Skills

Negotiation Skills

Customer Relationship Management

Sales Techniques

Education

Degree in Business Administration or Engineering

Job description

Location: Rochester,NY,United States
Job ID:80889

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhancesquality of life for communities, and contribute to making places more accessible,inclusive, and sustainable for all. By joining us, you don’t justbecome part of our success story; you help shape the future and continue ourrich legacy that started back in 1874.

Join us as a

Sales Representative - Service Your main responsibilities

As a Schindler Existing Installation Sales Representative, the candidate's role will be to pursue elevator and escalator service, maintenance, repair, and upgrade sales opportunities, as well as to build customer relationships to promote account retention and customer satisfaction. The successful candidate will be a person of character who embodies Schindler's ideals of honesty and integrity, who maintains an optimistic attitude, is assured of success, and is not afraid to take calculated risks to enhance revenue growth. This role is customer focused, and the selected candidate must be able to connect with people to form outstanding customer relationships in order to advance Schindler Elevator's presence in the marketplace thus ensuring achievement of the organization's financial goals.

ESSENTIAL FUNCTIONS:

• Participate in Company/Region/District professional development programs to enhance working knowledge of Elevator Company products, services and procedures.
• Meet and/ or exceed assigned sales and customer objectives.
• Negotiate contract terms favourable to Company.
• Establish favourable client relationships.
• Analyze customer needs and secure desirable business through application of Company products and services.
• Prepare estimates for the sale of Company products and services.
• Assist architects and/ or developers with application of Company products through layout data and specifications.
• Prepare and maintain required customer information and files in accordance with established procedures.
• Source, analyze, communicate and apply competitive data for competitive advantage to Schindler Elevator.
• Communicate to both customer and internal operations the necessary information so as to ensure customer satisfaction and meet sales cost objectives.
• Accounts receivable management for assigned accounts.
• Assess and follow customer complaints to satisfactory resolution.

What you bring

Minimum Education Level:
Degree in Business Administration or Engineering preferred, or equivalent, and two years experience in elevator or construction related industry.
Other Special Requirements: Two years experience in elevator or construction related industry.
Possess knowledge of Company products, services and procedures, have negotiation skills and sales techniques required to sell Company products and services, understand operating environment, national and local code requirements as well as Company policies.

Functional / Technical Expertise:
Computer Skills:
• Required knowledge of softwares and/or any programs to be used including the level of expertise.
• Nature and complexity of problems required to be solved, and the level of analysis, independent judgment, and planning required to be used.
• Work with Owner and Building management in obtaining maintenance agreement, renewal of agreements as well as updates to their system either to meet new code requirements or through application of new technologies.

• Trying to expedite final payment on construction projects when the elevators are completed six months before the building is completed and the equipment is experiencing shutdown problems. Sales Representative must identify the shutdown problems and explain that the elevators are not designed to operate in a construction environment.

• Must have the necessary written and verbal communication skills, along with product application experience so as to coordinate complex negotiations, develop customer proposals, make effective presentations and close the sale at an objective price preference over competition.

What’s in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of achild’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

We Elevate… Your Career

Become part of our team, help us enhance quality of life and drive innovationwhile raising the bar for safety and sustainability. We value your diverse skills andperspectives as together we shape the sustainable cities of today and tomorrow.

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values:

• Safety: Uphold the highest safety standards for all.
• Integrity and Trust: Foster honest, ethical relationships.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Quality: Ensure excellence in every product and service.
• Commitment to People Development: Nurture our people, they are the heart of our success.

Discover more on our career website .

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.