Sales Representative - New England

Smurfit Westrock; Harvard (MA); On-site; USD 111,000 - 184,000; Full time

Benefits offered by this job

Competitive salary with commission

Comprehensive training

Global packaging company career

Sustainability & Inclusion culture

Job summary

Smurfit Westrock seeks a New England Sales Representative to develop new business and manage assigned customer accounts for the Springfield, MA corrugated sheet plant. This outside sales role partners with sales and plant management to secure orders and resolve issues.

The role requires 1–3 years of B2B sales, strong relationship-building, and proficiency with Salesforce.com. Travel to customer sites is expected, with a competitive salary and commission structure, and comprehensive training

Qualifications

• 1–3 years of B2B inside sales, field sales, or related experience; fiber-based packaging preferred.
• Proven ability to manage a portfolio of accounts and close new business.
• Strong sales acumen with negotiation and closing skills.
• Excellent communication, listening, and relationship-building abilities.
• Highly organized, resilient, and able to thrive in a matrixed environment.
• Proficient in Salesforce.com, Microsoft Office, and social media tools.

Responsibilities

• Drive new business growth for the Springfield, MA corrugated sheet plant while meeting volume, revenue, and margin targets.
• Build strong customer relationships through exceptional service and proactive account management.
• Identify and engage prospective and existing accounts to expand opportunities and market presence.
• Develop strategies based on customer challenges, industry trends, and regional market conditions.
• Maximize value via cross-sell, up-sell, and margin improvement initiatives.
• Maintain expertise in packaging, products, and market trends, while following company processes.

Skills

B2B inside sales

Account management

Sales negotiation

Communication

Time management

CRM proficiency

Education

Bachelor’s degree or equivalent

Tools

Salesforce.com

Microsoft Office

Social media tools

Job description

Description & Requirements Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Description & Requirements Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

The Opportunity

Our New England Sales Representative (SR) will be responsible for developing new business and managing and growing assigned customer accounts primarily for our Springfield MA Corrugated Sheet Plant. This is an outside sales role who will work with sales and plant management to secure orders for new business, and to resolve any account issues. This SR will work to expand the customer base by engaging in new potential customers and previous Smurfit Westrock customers with the goal of gaining or winning back business. Our SRs will be expected to develop a deep rapport with customers with the goal of understanding their business, and the challenges they face, and forming relationships with the people within their organization who make or influence buying decisions. This role is expected to travel to customers and communicate with them frequently via teleconference, phone, and email communication. Our Sales Reps follow Smurfit Westrock’s Sales Excellence methodology to gauge interest, identify areas of business growth opportunity, and close new business for the Springfield Plant.

How You Will Impact Smurfit Westrock

• Drive new business growth for the Springfield, MA corrugated sheet plant while achieving volume, revenue, and margin targets.
• Build strong customer relationships through exceptional service, proactive account management, and effective resolution of complex issues related to pricing, delivery, quality, logistics, warehousing, and product design.
• Identify, research, and engage prospective and existing customer accounts using outbound outreach and digital tools to expand opportunities and strengthen market presence.
• Develop a deep understanding of customer business challenges, industry trends, competitive dynamics, and regional market conditions to create effective selling strategies and SWOT-based account plans.
• Maximize customer value and profitability by driving cross-sell, up-sell, and margin improvement initiatives aligned with customer needs and Smurfit Westrock solutions.
• Maintain expertise in the paper and packaging industry, Smurfit Westrock products, enterprise solutions, and manufacturing and retail trends while adhering to established processes and continuous learning practices.

What You Need To Succeed

• Bachelor’s degree (or equivalent combination of education and experience) with 1–3 years of B2B inside sales, field sales, or related experience; fiber-based packaging industry experience preferred.
• Proven ability to manage a portfolio of accounts across multiple business units while identifying, qualifying, and closing new business opportunities.
• Strong sales acumen with demonstrated success presenting solutions, overcoming objections, negotiating agreements, and closing business via phone, video, and in-person interactions.
• Excellent communication, listening, presentation, and relationship-building skills, with the ability to make high volumes of customer contacts and deliver a superior customer experience.
• Highly organized, resilient, and adaptable problem solver with strong time-management skills and the ability to thrive in a matrixed, team-oriented environment.
• Proficient in Salesforce.com (or similar CRM platforms), Microsoft Office, and social media tools; capable of maintaining an effective home office workspace and leveraging technology to support sales activities.

What We Offer

• Corporate culture based on integrity, respect, accountability, and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary/commission package reflecting skills, competencies, and potential
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

The salary range for this position is $110,625.00 - $184,375.00, depending on your role, level, and location. The range listed is also the expected pay for roles in Illinois and Colorado.

The benefits for this role include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 15 days of paid vacation, and 11 days of paid holidays, subject to annual change. Your pay will be based on factors such as your skills, experience, and education.

The application window is expected to close by 24-Aug-2026.