Sales Representative, Inbound Remote

Liberty Mutual Insurance; Mesa (AZ); Remote; USD 45,000 - 75,000; Full time

Job summary

Liberty Mutual Insurance is seeking a Sales Representative for an inbound remote position in Arizona. This role involves handling warm leads and consulting customers on their insurance needs, with a starting salary of $45K and opportunities for growth. Join a Fortune 100 company with comprehensive benefits and a supportive environment for your career development.

Benefits

Paid training and licensing

Comprehensive medical benefits from Day 1

No cold calls; all incoming warm leads

Work schedule flexibility

All equipment provided

Qualifications

• 2-3 years sales experience preferred; 2 years of sales/service-related work required.
• Strong interpersonal and persuasion skills.
• Effective communication skills for prospects and customers.

Responsibilities

• Handle inbound calls and warm leads, consulting with customers on insurance needs.
• Match correct coverages, products, and benefits to convert leads into policyholders.
• Participate in paid training for licensing.

Skills

Interpersonal skills

Persuasion skills

Communication skills

Analytical skills

Decision-making skills

Organizational skills

Typing proficiency

Education

Property and Casualty License

Job description

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description

Why Liberty Mutual?

• Starting base salary is $45K with opportunity for growth.
• Average earnings range from $55K-$75K through a combination of base salary and generous commission.
• Top Performing Agents in their second year and onward, can earn up to $85K+

Our Sales Representative, Inbound Remote position is available for candidates based in Arizona. Applicants must reside within this specified location to be considered for this role.

Positivity, flexibility, determination, and a persuasive personality are qualities that cannot be taught but can be sharpened and strengthened. When you join Liberty Mutual Insurance as part of our Contact Center Sales Organization, you bring your unique sales talent to a Fortune 100 company and receive paid training, licensing in all 50 states, and a dynamic role that directs only warm leads (no cold calls). We believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a comprehensive benefits package starting from day one.

Job Details

As an Inside Sales Agent, you will handle inbound calls and warm leads, consulting with customers on their insurance needs and matching the correct coverages, products, and benefits to convert leads into policyholders.

You’d be a great fit if you are:

• Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into confident Liberty Mutual policyholders.
• Front Lines Liaison: You represent the Liberty brand, believe in what you’re selling, and enjoy connecting customers to the right products for their needs.
• Reliable Teammate: Whether working at the office or from home, you adapt well to different environments, schedules, and the needs of our policyholders.
• Customer-Centric Closer: While sales is in your title, integrity is in your nature. You sincerely care that our customers get the quality products and services they need to embrace today and pursue tomorrow confidently.

Position Details

From day one, you will begin paid training in a remote environment. All representatives need a Property & Casualty Insurance license. If you do not have one, paid training includes licensing!

• Training lasts 16 weeks for licensed hires and 18 weeks for unlicensed hires.
• Comprehensive medical benefits from Day 1.
• No cold calls; all incoming warm leads.
• Opportunities for rewards and recognition.
• Work schedule: 4 weekdays and 1 weekend day, typically 11am-8pm CST, for at least 12 months before shift considerations.
• All equipment provided. Must maintain a professional home workspace with high-speed internet (minimum 100 Mbps download and 20 Mbps upload). Satellite and mobile internet are not supported.

Qualifications

• 2-3 years sales experience preferred; 2 years of sales/service-related work required.
• Strong interpersonal and persuasion skills to close sales.
• Effective communication skills for prospects and customers.
• Excellent analytical, decision-making, and organizational skills.
• Proficiency in typing and PC use.
• Property and Casualty License required after hire.

About Us

Liberty Mutual is committed to fostering an inclusive environment where employees can build meaningful careers. We offer comprehensive benefits, continuous learning, and support a diverse workplace through Employee Resource Groups (ERGs). We value integrity, hard work, and commitment, and support your well-being through various benefits. Learn more at https://LMI.co/Benefits. We are an equal opportunity employer and do not tolerate discrimination based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information, or any other protected basis.