Sales Representative (Hardscaping and Landscaping)

MSI; Kansas City (MO); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Referral, Holiday, and Annual Bonuses

Annual pay increases

Paid Time Off

Medical, Dental, and Vision Insurance

Short Term and Long Term disability (S

Life Insurance

Tuition Reimbursement

401(k) with company matching

Charitable donation matching

Free tutoring for MSI employees' kids

Job summary

MSI is seeking a Sales Representative to drive growth of hardscape product lines through retailer and dealer networks in a defined territory. The role emphasizes building relationships, product knowledge, and effective customer negotiations.

You will manage displays, advise on pricing, prepare quotes, and coordinate deliveries while traveling up to 90% of the time, primarily locally with occasional overnight trips. Strong math skills and CRM proficiency are valuable assets.

Qualifications

• Bachelor’s degree preferred; valid driver’s license required.
• Strong math skills for discounts, interest, commissions, percentages, area and volume.
• Excellent communication, presentation, problem-solving, and negotiation abilities; bilingual in Spanish a plus.

Responsibilities

• Build and maintain relationships with customers within the territory.
• Provide product knowledge and training to store personnel.
• Manage displays, samples, and sales tools for availability.
• Advise dealers on pricing, advertising, promotions, and ROI.
• Prepare quotes, discuss credit terms, and finalize sales contracts.
• Estimate and communicate delivery dates based on schedules.
• Analyze sales reports to identify growth opportunities.
• Use catalogs and collateral to expand territory reach.
• Research and analyze customer needs from market trends.
• Resolve delivery, return, and credit issues promptly.
• Attend trade shows and industry events as required.

Skills

Relationship building

Product knowledge

Negotiation

Communication

Self-motivation

CRM experience

Microsoft Office

Spanish (bonus)

Education

Bachelor’s degree preferred

Tools

CRM platforms

Microsoft Office

Job description

Summary:

The Sales Representative is responsible for driving the growth and development of sales and margins for MSI's hardscape product lines within retailer and dealer networks in an assigned geographic territory.

Work Hours:

Monday to Friday from 08:00 AM to 05:00 PM, 1 Saturday(s) a month from 09:00 AM to 12:00 PM

Seniority Level:

Associate

Employment Type:

Full-time

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

• Build and maintain strong relationships with existing and potential customers within the designated territory.
• Provide product knowledge and training to store personnel, enabling effective product presentation and customer negotiations.
• Gain a deep understanding of company products, market competition, and strategic positioning to address market challenges.
• Manage displays, samples, and sales tools to ensure availability for customers.
• Advise dealers on retail pricing, advertising, promotions, and ROI, leveraging an understanding of retail business financials.
• Prepare quotes, discuss credit terms, and finalize sales contracts for customer orders.
• Estimate and communicate delivery dates based on company delivery schedules.
• Analyze sales reports to identify growth opportunities with both existing and potential customers.
• Use marketing materials, including catalogs, brochures, and vendor collateral, to expand territory reach and promote products.
• Research and analyze customer needs based on market trends and data.
• Resolve customer issues related to deliveries, returns, and credits promptly and professionally.
• Attend trade shows and industry events as required.
• Willing to travel up to 90%, with most travel being local and occasional overnight trips.
• Perform additional duties as required.

Additionally the candidate must meet the following Education and/or Experience requirements:

• Bachelor’s degree preferred
• Must possess a valid driver’s license
• Previous sales experience is a plus
• Industry experience is beneficial but not required
• Strong math skills for calculating discounts, interest, commissions, percentages, area, and volume.
• Self-motivated and results-driven, with the ability to work independently and in teams.
• Proficient in Microsoft Office; experience with CRM platforms preferred.
• Strong communication, presentation, problem-solving, and negotiation skills
• Bilingual in Spanish is a plus.

This Role Has The Following Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
• The employee must regularly lift, pull and move up to 50 pounds and occasionally up to 75 pounds. Specific vision abilities required by this job include close vision.
• This is a safety-sensitive position.

Benefits:

• Referral, Holiday, and Annual Bonuses
• Annual pay increases
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests

About MSI:

Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.

Over the years, MSI has been the recipient of many prestigious awards including:

• Top 5 fastest growing companies - OC Business Journal
• Supplier Diversity Award - Home Depot
• #1 Flooring Distributor multiple years in a row - Floor Covering Weekly
• Top Workplaces Award winner multiple times - Top Workplaces
• MSI Founder named the Entrepreneur of the Year - Ernst and Young

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.