Sales Representative (Hardscaping and Landscaping)

MSI; Wixom (MI); On-site; USD 52,000 - 90,000; Full time

Benefits offered by this job

Annual bonus

Referral program

Paid time off

Medical, dental, and vision insurance

Life insurance

401(k) with company matching

Tuition reimbursement

Job summary

MSI is seeking a Sales Representative to drive growth and margins for hardscape products within retailer and dealer networks in the assigned territory.

The role emphasizes relationship building, product training for store personnel, and market analysis to address competitive challenges. Travel up to 90% is expected, with most trips local and occasional overnight stays. This is a full-time Associate-level position based in Michigan.

Qualifications

• Bachelor’s degree preferred.
• Must possess a valid driver’s license.
• Previous sales experience is a plus.
• Industry experience is beneficial but not required.
• Strong math skills for calculating discounts, interest, commissions, percentages, area, and volume.
• Self-motivated and results-driven, with the ability to work independently and in teams.
• Proficient in Microsoft Office; experience with CRM platforms preferred.
• Strong communication, presentation, problem-solving, and negotiation skills.
• Bilingual in Spanish is a plus.

Responsibilities

• Build and maintain strong relationships with existing and potential customers within the designated territory.
• Provide product knowledge and training to store personnel, enabling effective product presentation and customer negotiations.
• Gain a deep understanding of company products, market competition, and strategic positioning to address market challenges.
• Manage displays, samples, and sales tools to ensure availability for customers.
• Advise dealers on retail pricing, advertising, promotions, and ROI, leveraging an understanding of retail business financials.
• Prepare quotes, discuss credit terms, and finalize sales contracts for customer orders.
• Estimate and communicate delivery dates based on company delivery schedules.
• Analyze sales reports to identify growth opportunities with both existing and potential customers.
• Use marketing materials, including catalogs, brochures, and vendor collateral, to expand territory reach and promote products.
• Research and analyze customer needs based on market trends and data.
• Resolve customer issues related to deliveries, returns, and credits promptly and professionally.
• Attend trade shows and industry events as required.
• Willing to travel up to 90%, with most travel being local and occasional overnight trips.
• Perform additional duties as required.

Skills

Communication skills

Presentation skills

Problem solving

Negotiation skills

Self-motivated

Education

Bachelor’s degree preferred

Tools

CRM platforms

Microsoft Office

Job description

Summary

The Sales Representative is responsible for driving the growth and development of sales and margins for MSI's hardscape product lines within retailer and dealer networks in an assigned geographic territory.

Work Hours

Monday to Friday from 08:00 AM to 05:00 PM, 2 Saturday(s) a month from 09:00 AM to 12:30 PM

Seniority Level

Associate

Employment Type

Full-time

Essential Duties

• Build and maintain strong relationships with existing and potential customers within the designated territory.
• Provide product knowledge and training to store personnel, enabling effective product presentation and customer negotiations.
• Gain a deep understanding of company products, market competition, and strategic positioning to address market challenges.
• Manage displays, samples, and sales tools to ensure availability for customers.
• Advise dealers on retail pricing, advertising, promotions, and ROI, leveraging an understanding of retail business financials.
• Prepare quotes, discuss credit terms, and finalize sales contracts for customer orders.
• Estimate and communicate delivery dates based on company delivery schedules.
• Analyze sales reports to identify growth opportunities with both existing and potential customers.
• Use marketing materials, including catalogs, brochures, and vendor collateral, to expand territory reach and promote products.
• Research and analyze customer needs based on market trends and data.
• Resolve customer issues related to deliveries, returns, and credits promptly and professionally.
• Attend trade shows and industry events as required.
• Willing to travel up to 90%, with most travel being local and occasional overnight trips.
• Perform additional duties as required.

Education and Experience Requirements

• Bachelor’s degree preferred
• Must possess a valid driver’s license
• Previous sales experience is a plus
• Industry experience is beneficial but not required
• Strong math skills for calculating discounts, interest, commissions, percentages, area, and volume.
• Self-motivated and results-driven, with the ability to work independently and in teams.
• Proficient in Microsoft Office; experience with CRM platforms preferred.
• Strong communication, presentation, problem-solving, and negotiation skills
• Bilingual in Spanish is a plus.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
• The employee must regularly lift, pull and move up to 50 pounds and occasionally up to 75 pounds. Specific vision abilities required by this job include close vision.
• This is a safety-sensitive position.

Benefits

• Referral, Holiday, and Annual Bonuses
• Annual pay increases
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests

About MSI

Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.

Awards

• Top 5 fastest growing companies - OC Business Journal
• Supplier Diversity Award - Home Depot
• #1 Flooring Distributor multiple years in a row - Floor Covering Weekly
• Top Workplaces Award winner multiple times - Top Workplaces
• MSI Founder named the Entrepreneur of the Year - Ernst and Young

Equal Opportunity Employer

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.