Sales Representative Floral

Mayesh Wholesale Florist; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Mayesh Wholesale Florist in Los Angeles is seeking a Sales Representative to build and maintain strong customer relations through exceptional service, knowledge, and follow-through.

You will manage all aspects of the sales cycle for assigned accounts—from prospecting to order management and post-sale support—driving revenue growth and customer satisfaction.

Schedule: Monday - Friday 5:30am - 2:00am; this fast-paced role requires early mornings, weekend availability, and travel as needed.

Qualifications

• Knowledge of customer service principles and sales fundamentals.
• Floral industry experience preferred.
• Demonstrated sales experience with a track record of meeting or exceeding goals.
• Strong communication, relationship-building, and teamwork skills.
• Availability for early mornings, weekends, or schedule adjustments based on business needs.
• Previous office or administrative experience preferred; proficiency in MS Office (Outlook, Word, Excel); CRM experience a plus.

Responsibilities

• Plan, organize, and execute a structured daily schedule supporting new account development and existing account growth.
• Maintain and service current accounts while identifying opportunities to expand business.
• Accurately process customer orders and provide timely communication and follow-up.
• Develop, present, and negotiate sales proposals.
• Generate, qualify, and track leads; maintain updated customer and prospect information in the CRM or database.
• Collaborate with the Sales Manager on strategies for new markets, customer segments, and revenue growth.

Skills

Customer service principles

Sales fundamentals

Communication skills

Relationship-building

Teamwork

Tools

MS Office

CRM experience

Job description

The Sales Representative develops and maintains strong customer relationships through exceptional service, product knowledge, and reliable follow-through. This role manages all aspects of the sales cycle for assigned accounts—including prospecting, order management, and post-sale support—to ensure customer satisfaction and contribute to revenue growth.

Schedule: Monday - Friday 5:30am - 2:00am

ESSENTIAL FUNCTIONS

• Plan, organize, and execute a structured daily schedule supporting new account development and existing account growth.
• Maintain and service current accounts while identifying opportunities to expand business.
• Accurately process customer orders and provide timely communication and follow-up.
• Develop, present, and negotiate sales proposals.
• Participate in customer outreach activities, promotions, and sales events.
• Generate, qualify, and track leads; maintain updated customer and prospect information in the company CRM or database.
• Source and develop client referrals and nurture long-term customer relationships.
• Collaborate with the Sales Manager on strategies for new markets, customer segments, and revenue growth.
• Maintain up-to-date knowledge of programs, pricing, product offerings, and seasonal trends.
• Communicate customer insights, product needs, and market trends to internal teams (e.g., buying, operations).
• Assist in creating and distributing sales and promotional materials.
• Monitor competitor activity and market conditions to inform sales strategies.
• Support customers by identifying transportation and logistics solutions as needed.
• Conduct quality checks to ensure products and deliveries meet company standards.
• Investigate and resolve customer concerns by identifying issues and recommending solutions.
• Follow all company safety policies, procedures, and operational guidelines.
• Perform other related duties as assigned.

MINIMUM QUALIFICATIONS

• Knowledge of customer service principles and sales fundamentals.
• Floral industry experience preferred.
• Demonstrated sales experience with a track record of meeting or exceeding goals.
• Strong communication, relationship-building, and teamwork skills.
• Ability to stand, walk, crouch, or kneel for extended periods.
• Ability to lift up to 50 lbs.
• Availability for early mornings, weekends, or schedule adjustments based on business needs.
• Previous office or administrative experience preferred. Proficiency in MS Office (Outlook, Word, Excel); CRM experience a plus.

WORKING CONDITIONS

• Work performed primarily in a warehouse environment.
• Routinely works in a floral cooler (32°F-45°F).
• Extended periods of standing, walking, or sitting.
• Frequent stooping, bending, pushing, and pulling.
• Routine use of warehouse tools and equipment (e.g., pallet jacks, carts).
• Use of sharp tools such as knives and cutters.
• Regular use of standard office equipment (computers, phones, printers).