Floral Sales & Floral Prep Associate

Studley Flower Gardens; Rochester (NH); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Paid time off (PTO)

Insurance premium reimbursement

Company paid Life/STD/LTD

Job summary

Studley Flower Gardens in Rochester, NH is seeking a Floral Sales & Floral Prep Associate. The role supports in-store and phone sales, helps customers with floral purchases, and assists with processing fresh floral products.

Responsibilities include maintaining order quality, handling website orders, and supporting the floral department. The position requires stamina, emotional intelligence, and the ability to use technology daily.

Qualifications

• Experience using tablets, smartphones and a web-based POS system.
• Strong customer service and sales abilities.
• Ability to work in a team and lift up to 30 pounds.

Responsibilities

• Sell flowers and plants in person and on the phone using our sales techniques and technology.
• Provide outstanding customer service and contribute to sales growth.
• Resolve customer questions and concerns.
• Maintain high quality of merchandise and process website orders accurately.

Job description

We have an immediate opportunity for a Floral Sales & Floral Prep Associate. This position reports to the Store Manager. Studley's is Rochester's oldest flower shop. And there is a reason for that! Each job in our organization is important and as a team we work together to satisfy our customers. The way we all do our work and the overall presentation we illustrate to the public is what keeps our customers coming back and our employees inspired and engaged. We believe the floral designs we create should be as extraordinary as the milestones you are celebrating. We are inspired by the power of flowers to bring joy each time you give or receive a floral gift.

Part-time employees receive our employee discount. Full-time employees receive paid time off, insurance premium reimbursement and company paid Life/STD/LTD.

We have an immediate opening in retail sales and floral prep. The person hired will work in the florist store and will pro-actively engage and assist customers with floral purchases. The person hired will also support the floral department by processing fresh floral products.This job requires a high level of physical stamina, emotional intelligence and ability to utlize technology.

Job Responsibilities:

You will sell flowers and plants in person and on the phone using our sales techniques and technology. You will provide outstanding customer service and contribute to sales growth. You will resolve customer questions and concerns. You will also contribute to maintaining the consistent high quality of our merchandise. Additionally, you will process website orders in a timely and accurate manner.

The floral prep position supports the floral department by maintaining a clean and attractive working area in the retail store, cooler, and production areas. You will unpack shipments, wash buckets and process fresh flowers according to company standards. You understand proper flower fundamental handling techniques as well as basic plant care knowledge. You have the ability to work on your feet and lift repetitively throughout your shift.

Candidate Profile:

You have strong interpersonal skills, with a high level of enthusiasm, self-motivation, and empathy. You are creative. You can work effectively as a member of a team-oriented environment. You can engage with customers in person and on the phone. You have strong problem-solving skills. You are detail oriented. You have the capacity for independent learning and to quickly adapt to new skills. You have experience using a variety of computer and technological devices such as tablets, smart phones, web-based POS system, electronic file sharing. You can regularly prioritize and manage time effectively.

Other:

• Part-time or full-time position: Weekends and floral holidays required. Primary schedule is Monday, Tuesday, Wednesday and Saturday.

• Peak business periods will require extended workdays and work weeks
• Ability to lift up to 30 pounds
• This position requires working on your feet

Job Type: Part-time,Full-time

Job Types: Part-time,Full-time