Sales Representative/Design Consultant

FASTSIGNS Parker/Castle Rock; Northbrook (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Salary + Performance Bonus

Health Insurance Plan

401K Plan

Paid Time Off and Holidays

Job summary

FASTSIGNS Parker/Castle Rock is seeking a Customer Service Representative to be the first contact for current and prospective customers, building lasting relationships and converting prospects into clients.

The role involves guiding customers, translating needs into graphic solutions, and managing projects from start to finish. Full-time position with training and a comprehensive benefits package.

Qualifications

• Experience in sales, customer service, telemarketing, or graphic design/production is a plus.
• Comfortable communicating with customers in deadline-oriented environments.
• Self-motivated, organized, a team player with an eye for layout, design and color.
• Proficient computer and internet skills, including Microsoft Office Suite.
• Basic math skills.

Responsibilities

• Guide and consult with customers to define needs and initiate orders within budget.
• Translate customer requirements into impactful graphic solutions.
• Manage customer projects from start to finish, ensuring satisfaction with products and services.
• Respond to calls, emails, walk-ins, and occasional off-site meetings.
• Prepare estimates and follow up on estimates.

Skills

Customer service

Sales

Telemarketing

Graphic design

Graphic production

Eye for layout and color

Microsoft Office Suite

Communication

Basic math

Tools

Microsoft Office Suite

Job description

Benefits

• Health insurance
• Paid time off
• 401(k)

Do you enjoy working with people? Do your friends and co-workers refer to you as a people person? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path?

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current and prospective customers in our FASTSIGNS Center to build long-lasting relationships by turning prospects into customers and long-term clients.

Benefits

• Salary + Performance Bonus
• Health Insurance Plan
• 401K Plan
• Paid Time Off (PTO) and Holidays

Responsibilities

• Guides and consults with customer in defining needs and initiating orders which meet their requirements and budget.
• Provides creative direction by translating customer requirements into impact graphic solutions.
• Manages customer projects from start to finish insuring satisfaction with products and services.
• Responds to incoming calls, emails, in person walk-ins, and occasional off-site meetings.
• Prepares estimates and maintains estimate follow-up procedures.

Requirements

• Prior sales, customer service, telemarketing, graphic design and/or graphic production experience would be a plus.
• Applicant should feel comfortable communicating with customers in a deadline oriented environment.
• Candidate should be self motivated, organized, a team player, and have an eye for layout, design and color.
• Proficient computer and internet skills, including Microsoft Office Suite.
• Basic math skills.

A comprehensive training program is provided to all employees along with a full benefits program for full-time employees.

Compensation: $40,000.00 - $50,000.00 per year

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.