Sales Representative (Bilingual Spanish)

Spectrum; Los Angeles (CA); On-site; USD 33,200 - 66,000; Full time

Job summary

Spectrum is hiring for a sales role that involves soliciting products and services to customers in multi-dwelling units in Los Angeles, California. The position requires excellent communication skills and the ability to meet established sales goals through various solicitation methods.

With a focus on enhancing the customer experience, the job demands traveling to assigned territories, and familiarity with telecommunications technology. A valid driver's license and a high school diploma are required. This role offers a commission-based earnings potential starting at $45,000.

Qualifications

• Ability to travel using a reliable personal vehicle.
• Work outside for extended periods, including during inclement weather.
• Familiarity with computer operating systems and various consumer devices.

Responsibilities

• Support efforts to enhance the customer experience.
• Meet sales goals and increase sales volume.
• Solicit customers through door-to-door and lobby events.
• Respond to customer complaints and resolve issues.
• Attend sales meetings and training programs.

Skills

Cold call sales skills

Persuasion

Clear communication skills

Bilingual - Spanish

Education

High School Diploma or equivalent work experience

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation, lobby events, and by building strong relationships with property managers.

Major Duties and Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Meet established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
• Solicit residential customers through door-to-door solicitation, lobby events, and by building/maintaining strong relationships with property management
• Generate incremental revenue from existing customers by adding new/additional services
• Respond to customer problems and complaints according to established company policy, following through to ensure issues are satisfactorily resolved
• Maintain a well-informed knowledge base of competitors' activities throughout the assigned territory; inform manager of any changing competitive pricing programs or marketing directions
• Attend and actively contribute to sales meetings and training programs
• Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
• Collect and account for funds and provide receipts according to company policy and guidelines

Required Qualifications

• Knowledge of cold call sales skills, persuasion, and clear communication skills
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
• Ability to work outside for extended periods in any season and/or during inclement weather
• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (PDAs, smartphones, routers, modems, converters, wireless devices), and computer software applications
• Valid driver's license with a satisfactory driving record within company required standards

Required Education

High School Diploma or equivalent work experience

Required Related Work Experience and Number of Years

Experience in sales or customer service – 0 to 6 months

Preferred Qualifications

• Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
• Knowledge of cable or telecommunications services
• Experience with consumer education of products and services
• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.
• Bilingual - Spanish

Preferred Related Work Experience and Number of Years

Sales or relevant work experience – 1+

Working Conditions

• Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
• Must be able to lift 10–20 pounds for 20–30 feet (digital boxes, etc.)
• Exposure to moderate noise levels
• Must be able to work evenings and weekends
• Variable hours: may include weekends, holidays, and split days off

Background Check

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Benefits and Compensation

The base pay for this position generally is between $33,200.00 and $66,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $45,000.

Equal Opportunity Statement

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.