Sales Representative (B2C)

Jobgether

United States

Remote

USD 38,000 - 65,000

Full time

11 days ago

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Benefits offered by this job

Fully remote
Full-time position
Training provided
Inbound prospects only

Job summary

Jobgether is seeking an experienced Appointment Setter to engage homeowners via text and calls, qualify leads, and schedule onsite appointments with our sales team. You will follow scripts, maintain CRM data, and support inbound leads through the customer journey.

The role emphasizes responsiveness, organization, and professional communication, with full remote work and training provided to develop skills in sales and lead management.

Qualifications

  • Fluent written and spoken English; ability to engage naturally with customers.
  • Experience in appointment setting, sales, customer service, lead qualification, inside sales, SDR or similar roles.
  • Strong responsiveness and efficient handling of inquiries.
  • Excellent organizational skills and attention to detail in tracking leads and appointments.
  • Comfortable using CRM platforms and learning new tools.
  • Ability to follow scripts and established processes while personalizing interactions.
  • Professional, customer-oriented communication style for prospective customers.
  • Ability to work independently in a remote environment.
  • Availability during core working hours.

Responsibilities

  • Respond promptly to inbound inquiries from homeowners interested in services.
  • Communicate with prospects primarily via text messaging; occasional phone calls.
  • Ask questions to understand needs and assess fit for services.
  • Provide basic information about services and initial customer journey steps.
  • Schedule qualified prospects for onsite appointments with the sales team.
  • Follow up with leads and confirm scheduled appointments.
  • Maintain accurate lead information and CRM records.

Skills

Appointment setting
Sales experience
Customer service
Lead qualification
Inside sales
CRM software
English proficiency
Remote work readiness
Independent work
US-based customers
Portuguese

Tools

CRM platforms

Job description

Accountabilities
  • Respond promptly to new inbound inquiries from homeowners interested in the services.
  • Communicate with prospective customers primarily through text messaging and occasionally by phone.
  • Ask relevant questions to understand each prospect’s needs and assess whether the services are a suitable fit.
  • Provide basic information about available services and explain the initial steps of the customer journey.
  • Schedule qualified prospects for onsite appointments with the sales team.
  • Follow up with leads, answer outstanding questions, and help confirm scheduled appointments.
  • Maintain accurate and up-to-date lead information, communication records, and appointment details in the CRM.
  • Follow established scripts and qualification procedures while keeping conversations natural, helpful, and customer-friendly.
  • Direct more complex questions or requests to the appropriate team members.
  • Occasionally support the closing of straightforward sales opportunities through messaging or phone calls.
Requirements
  • Fluent written and spoken English, with strong communication skills and the ability to engage naturally with customers.
  • Previous experience in appointment setting, sales, customer service, lead qualification, inside sales, SDR, or a similar customer-facing role.
  • Strong responsiveness and the ability to manage incoming inquiries efficiently.
  • Excellent organizational skills and attention to detail, particularly when tracking leads and appointments.
  • Comfortable using CRM platforms and willing to learn new tools and systems.
  • Ability to follow scripts, qualification guidelines, and established processes while maintaining a personalized customer experience.
  • Professional, customer-oriented communication style and confidence interacting with prospective customers.
  • Ability to work independently in a remote environment and manage daily responsibilities effectively.
  • Availability during the required core working hours.
  • Nice to have: Experience supporting US-based customers.
  • Nice to have: Previous experience managing inbound leads or coordinating appointments.
  • Nice to have: Background in home services, construction, real estate, or related industries.
  • Nice to have: Portuguese proficiency.
  • Candidates must be based in Latin America and submit their CV in English. An optional video presentation of up to two minutes highlighting relevant experience and suitability for the role is encouraged and may receive priority.
Benefits
  • Fully remote working arrangement.
  • Full-time position.
  • Training provided on the qualification process, scripts, and services.
  • Opportunity to develop sales, customer communication, and lead management skills.
  • Opportunity to work with inbound prospects without the primary responsibility of cold calling or outbound prospecting.
  • Previous experience in the pool or construction industry is not required.
How Jobgether works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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