Sales Representative

ADT; West Palm Beach (FL); On-site; USD 94,500 - 115,500; Full time

Benefits offered by this job

Unlimited earning potential

Comprehensive training

Opportunities for career advancement

Robust benefits package

Paid Time Off (PTO)

Mileage reimbursement

Flexibility in working hours

Job summary

A leading security solutions provider is seeking a Resale Sales Representative in West Palm Beach, Florida. The role involves selling reactivation services and upgraded products while focusing on improving resale rates and customer relationships. Ideal candidates will have sales experience, strong communication skills, and the ability to generate leads independently. Benefits include unlimited earning potential with a commission structure and comprehensive support during training.

Responsibilities

• Identify and engage prospects using innovative lead generation techniques.
• Deliver compelling sales presentations and proposals to prospects.
• Manage the work order process and ensure documentation completion.
• Conduct post-installation follow-ups with customers.
• Enhance customer retention by affirming customer satisfaction.

Skills

Sales Experience

Lead Generation Skills

Strong Communication

Adaptability

Problem-solving abilities

Time Management

Salesforce Proficiency

Ambition and Drive

Transportation

Availability

Education

High school diploma or equivalent

Tools

Salesforce

Job description

What You’ll Do:

We are seeking a motivated and dynamic Resale Sales Representative to join our team. In this role, the Resale Sales Representative is responsible for selling reactivation services and upgraded products within an assigned territory to customers who have a previously discontinued ADT system while maintaining the assigned sales quota and following established guidelines. The representative will focus on improving resale rates by strengthening relationships with out-of-service accounts and protecting a key source of growth.

Key Responsibilities:

• Identify and engage prospects using innovative lead generation techniques to maximize outreach.
• Deliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of our products and services compared to competitors.
• Manage the work order process and ensure all documentation is completed following approved and standardized procedures.
• Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals.
• Enhance customer retention by proactively affirming customer satisfaction following the completion of services.

What You’ll Need:

• Sales Experience: While consumer sales experience is preferred, it is not a requirement.
• Lead Generation Skills: Ability to independently generate sales leads and develop new business opportunities.
• Strong Communication: Exceptional communication and negotiation skills to foster solid relationships with customers.
• Adaptability: Ability to adjust to a variety of customer scenarios and maintain a proactive approach.
• Problem-solving abilities: Effective problem-solving skills with a focus on consultative sales solutions.
• Time Management: Strong time management skills to effectively pursue and nurture leads independently.
• Salesforce Proficiency: Comfortable using Salesforce for tracking and managing customer relationships and follow-ups.
• Ambition and Drive: A results-driven individual with an entrepreneurial mindset dedicated to expanding the sales pipeline.
• Transportation: A valid driver’s license, a clean driving record, and reliable transportation.
• Availability: Willing to work full-time, with flexible hours, including evenings and weekends, to maximize lead generation.

Minimum Qualifications:

• Education: High school diploma or equivalent.
• Required Licensing: Valid driver’s license.

Our Culture: BLUE

At ADT, we live by the BLUE principles: Bold, Lead, Unite, and Elevate. These values define our culture and guide our actions:

• Bold: We take risks, innovate, and embrace new challenges with confidence.
• Lead: We inspire and guide our customers and colleagues toward success.
• Unite: We work together as a team, fostering collaboration and inclusivity.
• Elevate: We strive for excellence, continually improving ourselves and our offerings.

Benefits:

• Unlimited earning potential with a 100% commission-based compensation plan.
• Training wage of up to $4,000 over the first 8 weeks of employment, along with comprehensive training and continuous support.
• Opportunities for career advancement within ADT.
• Supportive work environment that fosters professional growth.
• Robust benefits package, including Medical, Dental, Vision, and 401(k) match.
• Paid Time Off (PTO) and mileage reimbursement.
• Flexibility in working hours to meet customer needs.

Pay and Benefits Disclosure:

Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $105,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program.

We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.