Sales Representative

Spectrum; West Columbia (SC); On-site; USD 60,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary

Incentives and commissions

Free Spectrum services

Job summary

Spectrum is hiring for a field sales role focused on acquiring new residential customers in non-bulk MDU properties with 49 doors or fewer. You will sell Spectrum connectivity through door-to-door outreach using a consultative approach to meet and exceed sales targets.

Expect a competitive base salary plus incentives, working conditions that include outdoor activity, and eligibility for Spectrum services benefits.

Qualifications

• Experience in sales or customer service (0-6+ months).
• Knowledge of cold call sales techniques and persuasive communication.
• Ability to travel within assigned territories using a personal vehicle.
• Familiarity with devices and software such as smartphones, routers and wireless equipment.

Responsibilities

• Acquire new residential customers in assigned non-bulk MDU properties with 49 or fewer doors through door-to-door sales.
• Use a consultative approach to understand customer needs and meet sales targets.
• Support efforts to simplify and enhance the customer experience.
• Meet or exceed monthly sales targets and penetration goals.
• Generate incremental revenue by adding Spectrum services.
• Respond to problems per policy and ensure issues are resolved.
• Attend sales meetings and trainings; apply learnings to improve results.
• Complete documentation for dispositions, orders and reporting on time.
• Collect funds and provide receipts per policy.

Skills

Cold call sales

Persuasive communication

Territory travel

Outdoor work

Device familiarity

Driver's license

Education

High School Diploma or equivalent

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine building meaningful connections byhelping connectpeople and communities byacquiringnew residential customers in assigned non-bulk multi-dwelling unit (MDU) properties with49 or fewerdoors. Achieve this exclusively through door-to-door sales of Spectrum’s connectivity services, using a consultative sales approach to understand customer needs and consistently meet or exceed assigned sales performance targets.

Join Spectrum and unlock your potential with a competitive base salary,plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! Andthat’snot all, enjoy free and discounted Spectrum services likeinternet, TV, and mobile while building a long and rewarding career.

HowYou’llMake an Impact

• Drive new customer acquisition by conducting door-to-door sales exclusively in assigned non-bulk multi-dwelling unit properties with 49 or fewer doors.
• Actively and consistently support all efforts to simplify and enhance customer experience.
• Meet or exceed established monthly sales performance targets and penetration goals within the assigned MDU portfolio, as defined in the Standards of Sales Performance.
• Generate incremental revenue from existing customers by adding new oradditionalSpectrum services within assigned properties.
• Respond to customer problems and complaints according to established company policy, usingappropriate toolsand resources, andfollowthrough to ensure issues are satisfactorily resolved.
• Maintain a well-informed knowledge base of competitors’ activities, pricing, and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or marketing directions.
• Attend and actively contribute to sales meetings and training programs; apply learning and feedback to improve individual sales results.
• Accurately complete all necessary documentation to support sales activities, including dispositions, sales orders, and sales reporting, in a manner consistent with quality control guidelines and requiredtimeframes.
• Collect and account for funds and provide receipts according to Company policy and guidelines.

Working Conditions

• Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
• Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)
• Exposure to moderate noise levels
• Must be able to work evenings, weekends, holidays, and split days off

WhatYou’llBring to Spectrum

Required Qualifications

Education

• High School Diploma or equivalent work experience

Experience

• 0-6+ months of sales or customer service experience

Skills

• Knowledge of cold call sales techniques and persuasive communication
• Ability to travel within assigned territories using a reliable personal vehicle, including during inclement weather
• Capacity to work outdoors for extended periods in any season or weather
• Familiarity with computer operating systems, consumer and commercial communications devices such as smartphones, routers and wireless equipment, and computer software applications
• Valid driver’s license with a satisfactory driving record meeting Spectrum standards

Preferred Qualifications

Experience

• 1+ years of sales or related work experience

Skills

• Understanding of communications technologies and services, particularly data networking fundamentals
• Knowledge of cable or telecommunications services
• Experience educating consumers about products and services
• Success in sales,prospectingor cold calling, with direct sales experience preferred

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being