Sales Representative

Birkey's Farm Stores; Polo (IL); On-site; USD 50,000 - 150,000; Full time

Job summary

Birkey's Farm Stores is seeking a sales-oriented professional to represent the company to customers and drive equipment and service sales. The role emphasizes maintaining accurate reports, staying current on terms and programs, and supporting dealership functions.

Ideal candidates have 2–4 years of related experience, a strong customer service mindset, and the ability to work independently. The position may involve travel within assigned territory and requires a professional, proactive approach

Qualifications

• Associates degree or equivalent.
• 2-4 years of related experience; steady work record.
• Able to set work priorities and work independently without supervision; strong customer focus.

Responsibilities

• Contact customers and sell the company's products and services.
• Submit daily call reports, lost sales reports, etc. on a timely basis.
• Maintain sales department vehicles and office equipment.
• Ensure all documents associated with sales of whole goods and attachments are properly completed electronically.
• Update yourself daily on changes to manufacturers terms, discounts, and special programs, sales, deliveries, valuations, and new equipment arrivals.

Skills

Sales experience

Customer service focus

Effective communication

Education

Associates degree or equivalent

Job description

Position Summary

Represents the company to its customers for the purpose of selling equipment and other company services. Maintains profit goals of the company while providing valuable customer service and satisfaction to all customers.

Essential Duties and Responsibilities

• Contact customers and sell the company's products and services.
• Submit daily call reports, lost sales reports, etc. on a timely basis.
• Maintain sales department vehicles and office equipment.
• Ensure all documents associated with sales of whole goods and attachments are properly and totally completed electronically.
• Update yourself daily on changes to manufacturers terms, discounts, and special programs, sales, deliveries, valuations, and new equipment arrivals.
• Attend any company, store and community functions that will benefit the dealership; visit customers.
• Ensure that new machines and machines going out on a demonstration are clean and ready to go; that follow-up service is conducted as required and in line with factory benefits.
• Keep current on product knowledge and benefits of specific machines.
• Keep abreast of competitive activity and products.
• Have a good knowledge of used equipment values and be able to evaluate for trading purposes.
• Perform field demonstrations of equipment to prospective customers.
• Maintain all manuals, price lists, and other documents given by the dealership in professional and current condition at all times.
• Have a working knowledge of all factory finance plans.
• Maintain a safe working environment and adhere to company safety program at all times.
• Perform other duties as assigned; cooperate with other departments of the dealership.

Customer Service Responsibilities

• Ensure every customer is satisfied with the products, services and support of all staff.
• Resolve customers concerns efficiently and effectively.
• Promote a positive attitude at all times.
• Maintain a professional appearance and demeanor.
• Exhibit Birkey's high level of customer service on a daily basis.
• Acknowledge appreciation of clients and customers.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education: Associates degree or equivalent.
• Experience: 2‑4 years of related experience; steady work record.
• Able to set work priorities and work independently in absence of supervision and understand oral and written directions.
• High degree of motivation in team members to retain focus on providing highest customer satisfaction.

Physical Requirements

• Ability to get around the assigned territory, dealership and grounds for various tasks.
• Normally lift or move 10 lbs.; frequently lift or move up to 25 lbs. and occasionally up to 75 lbs.
• Ability to tolerate up and down movement with bending or stooping, including reaching above and below shoulder height with arms and hands.
• Ability to be on one's feet for extended periods of time.
• Ability to operate equipment or other power equipment as necessary.
• Ability to drive to a customer site; must meet health assessment requirements.

Work Environment

• Frequently exposed to dust, odors, oil, fumes and noise.
• Generally required to stand for long periods of time.
• Noise level usually moderate.
• May be near moving mechanical parts and in variable weather conditions.
• Extensive keystroke tasks required.

Compensation

Competitive compensation along with a benefits package commensurate with relevant experience, qualifications, and market standards.

Wage Salary Range: $50,000 - $150,000 Base + Commission/year.

This organization reserves the right to revise the essential position functions as the need arises.