Sales Representative

Birkey's Farm Store, Inc.; Hoopeston (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

A leading agricultural equipment provider is seeking a Sales Representative in Hoopeston, IL. This role involves selling equipment and services, ensuring customer satisfaction, and maintaining product knowledge. Candidates should possess strong sales and communication skills, and a commitment to service excellence is essential. Responsibilities include field demonstrations, sales reporting, and maintaining customer relationships. This position offers an opportunity to work in a dynamic environment while contributing to the company's success.

Qualifications

• Experience in sales and customer service roles is preferred.
• Ability to engage with customers and understand their needs.
• Must maintain a professional demeanor and appearance.

Responsibilities

• Sell company products and services to customers.
• Maintain contact with customers and provide assistance.
• Keep updated on products, discounts, and competitive activity.
• Conduct field demonstrations of equipment to customers.
• Conduct field demonstrations for prospective customers.
• Provide excellent customer service and follow up on inquiries.

Skills

Customer service skills

Sales skills

Communication skills

Knowledge of equipment values

Job description

Position Summary

Represents the company to its customers for the purpose of selling equipment and other company services. Maintains profit goals of the company while providing valuable customer service and satisfaction to all customers.

Essential Duties and Responsibilities

• Contact customers and sell the company's products and service.
• Submit daily call reports, lost sales reports, etc. on a timely basis.
• Maintain sales department vehicles and office equipment.
• Assure all documents associated with sales of whole goods and attachments are properly and totally completed electronically.
• Update yourself daily on changes to manufacturers terms, discounts, and special programs, sales, deliveries, valuations, and new equipment arrival.
• Attend any company, store and community functions that will benefit the dealership; visit with the customers.
• Insure that new machines and machines going out on a demonstration are clean and in ready to go condition; that follow‑up service is conducted as required and in line with factory benefits.
• Keep current on product knowledge and benefits of specific machines.
• Keep abreast of competitive activity and competitive products.
• Have a good knowledge of used equipment values and be able to evaluate for trading purposes.
• Perform field demonstrations of equipment to prospective customers.
• Maintain all manuals, price lists, and other documents given by the dealership in a professional and current condition at all times.
• Have a working knowledge of all factory finance plans.
• Maintain a safe working environment and adhere to company safety program at all times.
• Perform other duties as assigned; cooperate with other departments of the dealership.

Customer Service Responsibilities

• Ensure every customer is satisfied with the products, services and support of all staff.
• Resolve customers concerns efficiently and effectively.
• Promote a positive attitude at all times.
• Maintain a professional appearance and demeanor.
• Exhibit Birkey's high level of customer service on a daily basis.
• Acknowledge appreciation of clients and customer.

This organization reserves the right to revise the essential position functions as the need arises.