Primary Function
Sales reps solicit orders for all products listed in their book from each of their retail accounts. They also sell these retailers' business-building ideas for the products listed in their book. To do that, they are responsible for understanding in-store and on-premise merchandising principles and to suggest uses of these principles in each of their retail accounts. They are expected to manage their territory in such a way that both the suppliers, the distributor and their retail accounts will obtain the very best possible sales from the products they are responsible for selling.
Major Responsibilities
- Customer Relations: Effectively establish and develop rapport with all customers.
- Handle customer complaints, delinquent payments, and similar activities.
- Business Development: Identify and pursue new opportunities and customers.
- Present fact-based, profit centered presentations and overcome objections.
- Answer questions and present proof for sales proposals.
- Sell new items, brand extensions, ad features, displays and promotions to both on- and off-premise accounts.
- Effectively communicate with Team Leader and drivers any problems, issues, or opportunities within sales territory.
- Communication: Check company e-mail and voicemail regularly throughout the day and send proper responses.
- Account Maintenance: Leave account shelves and back rooms orderly and organized; maintain proper inventory levels.
- Ordering: Submit orders on time, accurately, and completely.
- Quality Assurance: Maintain acceptable quality ratings. Utilize dot rotation and "move" policy correctly. Stay within unsalable pick-up budget while properly managing damaged product.
- Distribution: Follow and maintain quality distribution per company standards with product properly faced up and clean.
- Monthly Market Plan: Effectively pre-plan upcoming month, monitor and adjust to meet quarterly goals. Update all company goals and display tracking daily.
- Displays: Place and maintain appropriate number, position, and size of displays; include in product mix according to standards; use creative and current POS.
- Pricing/Promotion: Achieve proper price points in relation to competitive and promotional situation.
- Point of Sale: Promote products clearly and accurately through use of current, fresh POS material; effectively communicate selling message to consumer.
- Professional Development: Expand knowledge of products, selling skills, and industry. Adhere to and uphold all company policies and procedures.
- This list is not complete and will be updated/revised as needed.
Qualifications
- Computer literate.
- Have attained a four-year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
- Ability to calculate figures and amounts such as discounts, profit margins and percentages.
- Ability to effectively present information and respond to questions from managers, customers, and the public.
- Ability to work and make decisions effectively in an environment in which situations can arise and change quickly.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to receive a Michigan Liquor Control Card, a valid Michigan driver's license and adequate auto insurance.
Compensation and Benefits
- Competitive Pay.
- Great Health Benefits.
- Medical - Three low premium plans for you to choose from: A completely free plan for you and your entire family with a generous company HSA contribution.
- A low-cost plan with an HSA contribution.
- A low deductible plan with an FSA option.
- Low-cost Dental plan
- Low-cost Vision plan
- Other Ancillary Benefits.
- 401(k) plan with company match
- Company Paid Life Insurance
- Company Paid Accidental Death and Dismemberment
- Company Paid Short Term Disability
- Voluntary Short-Term Disability
- Voluntary Long-Term Disability
- Accident Insurance
- Critical Illness Insurance
- Hospital Insurance
- Paid Parental Leave
- Paid Time Off
- Paid Sick Time
- Discounted Product
- Mileage Reimbursement.
- Our employees are compensated per mile for the use of their own car.
- Cell Reimbursement.
- Our Sales personnel are given the option of a company phone or are reimbursed for the use of their own cell phone.
- Opportunity for advancement.
- We look internally to fill positions to help our employees advance in their careers.
- Product Discounts.
- We offer generous employee discounts on product purchases.
Physical Demands
- Ability to bend and lift products weighing up to 165 lbs.
- Be able to see products and discern dissimilar colors and numbers.
- Must be able to communicate effectively with customers, supervisors, and co-workers.
- Ability to stand, walk and move in and out of a vehicle throughout the day.
Job Station
The job is performed seated in a vehicle and in customer locations where product is sold.