Sales Representative

Percepta LLC; Melbourne (FL); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible Spending Account (FSA)

Health Savings Account (HSA)

401(k)

Vacation/Sick Time

Paid Holidays

Tuition Reimbursement

Employee Assistance Program

Employee Discount Program

Training and Development Programs

Employee Rewards Program

Descripción de la vacante

Percepta LLC in Melbourne, Florida is seeking a Sales Representative to engage with retail customers, quote products, and guide the sales process from start to finish on-site. You will reach out to the existing customer base, respond to inquiries, and work to meet monthly revenue targets.

You’ll provide prompt service via phone and email, maintain product knowledge, and close sales while collaborating with a team in a dynamic, customer-focused environment.

Formación

• High school diploma or equivalent.
• Minimum of 1 year of experience in sales.
• Achieving targets and closing sales.
• 6 months or more of Customer Service experience.
• Technical aptitude to include typing skills and ability to use Microsoft Office.
• Able to manage client relationships and work in a team.

Responsabilidades

• Recommend, quote and provide product knowledge for retail customers.
• Identify and handle sales opportunities and manage inbound inquiries.
• Reach out to existing customer base via phone and email.
• Carry the sales process from end to end and meet monthly targets.
• Maintain knowledge of products and brand and negotiate to close sales.
• Handle calls from existing customers and convert inquiries into sales.

Conocimientos

Sales experience

Closing deals

Excellent communication

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Job Description - Sales Representative (04ERB)

Requisition Title

At Percepta, We bring first-class service across each market we support. As a Sales Representativeworkingon-siteinMelbourne, Florida, you’ll be a part of creating and delivering amazing customer experiences, while also enjoyingthe satisfaction of being part of a unique culture.

What You’ll Be Doing

The Sales Representative will recommend, quote and provide product knowledge for retail customers while identifying and handling sales opportunities. The Sales Representative will quickly provide answers, consulting on products or resolving issues for customers. Sales Representatives will reach out to existing customer base via phone and email and manage inbound inquiries. Each will be responsible for completing the sales process from end to end and carry a monthly sales target.

During a Typical Day, You’ll

• Achieve assigned revenue quotas though high close rate and suggestive selling techniques
• Provide prompt and professional customer service via telephone and email.
• Maintain strong knowledge of products and brand.
• Recommend, negotiate, quote and close sales.
• Effectively handle calls from existing customers while identifying and handling all sales opportunities start to close.
• Meet or exceed minimum daily dialing, sales, and call handling targets.

What You Bring to the Role

• High school diploma or equivalent
• Minimum of 1 year of experience in sales
• Achieving targets and closing sales
• 6 months or more of Customer Service experience
• Technical Aptitude to include typing skills and ability to use Microsoft Office
• Able to manage client relationships
• Able to work in a team environment
• Excellent verbal and written communication
• Comfortable in digital and voice channels
• Passion and experience in negotiation to close a sale
• Ability to handle objections and rebuttals while quickly adjusting to customer concerns.
• Able to work with minimal supervision

A little more about this role:

• Hours of operation are Monday - Friday: 11:30 am - 8:0pm, and an 8-hour shift would fall somewhere in between
• On-site position
• Pay rate of $18.25 per hour+ uncapped bonuses
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• 401(k)
• Vacation/Sick Time and Paid Holidays
• Tuition Reimbursement
• Employee Assistance Program
• Employee Discount Program
• Training and Development Programs
• Employee Rewards Program

About Percepta

Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:

• Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
• Service beyond self – We serve others—clients, customers, and teammates with care and integrity in every interaction.
• Leave it better– We take ownership and leave every process, person, and place better than we found it.

Win together

We succeed as one—celebrating, supporting, and showing up for each other.

Deliver remarkable

We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different *vantage points* and allows every individual to bring value to the table in their unique way.

From its inception, Percepta LLC has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market wesupport.