Sales Representative

RTC of Southern Nevada; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

RTC of Southern Nevada seeks a customer-focused associate to handle sales transactions and assist riders with transit information and planning.

The role requires a High School diploma or GED and at least six months in office, retail, or customer service settings. Bilingual applicants may have an advantage. A valid Class C driver’s license is required; background checks will be conducted. Shifts may include days, evenings, weekends, and holidays.

Qualifications

• Equivalent to High School diploma/GED and minimum six (6) months’ experience in an office, retail, or customer service environment.

Responsibilities

• Conducts sales transactions and provides information and assistance to customers in relation to transit services.
• Sells transit fare media and products.
• Answers inquiries regarding transportation services, routes, schedules, stop locations, and fares; conducts trip planning.
• Receives cash, makes change and accounts for monetary activity at the end of shift.
• Assist customers with Ticket Vending Machines.
• Processes RTC transit Reduced Fare IDs; searches for lost and found items.
• Distributes transit information and communicates RTC policies to the general public.
• Other duties as assigned.

Skills

Customer service

Cash handling

Sales

Communication

Bilingual (preferred)

Education

High School diploma/GED

Tools

Computer terminal

Job description

**Although there is a salary range for this position, the candidate hired into this position will be hired at the bottom of the salary range.**

This recruitment is limited to the first 100 completed employment applications. Once that number of applications is reached, this recruitment will close without notice. This recruitment will be used to establish an open competitive and promotional eligibility list that may be used to fill this vacancy and vacancies occurring in this classification for a minimum period of six (6) months. All communication with applicants will be via email. Applicants must provide a current and valid email address when applying.

RTC Department of Human Resources determines whether or not you meet the minimum qualifications for the job based on your experience as you describe it on your application. Do not substitute a resume for your application, or write "See Attached Resume" on your application. We do not review resumes, unless specifically stated on the job announcement. Qualifying education and experience must be clearly documented in the "Education and Work Experience" section of the application. Applicants not meeting these requirements will not be considered for employment.

Conducts sales transactions and provides information and assistance to customers in relation to transit services.

FLSA STATUS:

Non-Exempt

Working Conditions:

May work shifts on days, evenings, weekends, and holidays.

Education and Work Experience

Equivalent to High School diploma/GED and minimum six (6) months’ experience in an office, retail, or customer service environment.

Preference may be given to candidates who are bilingual.

Licensing and Certification

Must possess and maintain a valid Class C Driver's License at time of application.

Background Investigation

Employment with the Regional Transportation Commission in this position is contingent upon the results of a comprehensive education/experience background investigation as well as criminal history, social security trace, personal credit history, and driving history records check.

Physical ability to perform office and related work, including operating computers and office machinery; stamina to sit and stand for extended periods of time; strength to lift and maneuver materials weighing up to 25 pounds; vision to read printed materials; and hearing and speech to communicate in person or over the telephone. May work outside for periods of time. Accommodations may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodations.

Sells transit fare media and products. Answers inquiries in regard to transportation services, routes, schedules, stop locations, and fares, conducts trip planning. Utilizes street map directory, computer terminal, and other transit information and reference materials. Operates computer terminal and other standard office equipment required to communicate and assist customers. Records and answers customer suggestions, requests and complaints. Refers complaints to appropriate authority for investigation and resolution. Distributes transit information and communicates RTC policies to the general public. Receives cash, makes change and accounts for monetary activity at the end of shift. Assist customers with Ticket Vending Machines. Processes RTC transit Reduced Fare IDs; searches for lost and found items. Maintains records of activities as required. Provides additional information and assistance to internal and external customers as required. Other duties as assigned.