Sales Representative

Alfa Insurance; Jackson (AL); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

Alfa Insurance is seeking a customer service representative in Alabama to write and service existing customers while assisting agents and supporting line-of-business needs. This role emphasizes strong service across multiple platforms and a collaborative team environment.

We value adaptability, a positive professional attitude, and the ability to learn new programs quickly. The position offers training for required licenses and opportunities for advancement within a well-respected company based

Qualifications

• High school diploma or equivalent required.
• Property and Casualty license within 90 days of hire (training provided).
• Proficient in Microsoft Office and able to learn new programs.

Responsibilities

• Prospect new business and service existing customers in multi-line insurance.
• Provide strong customer service across platforms and resolve issues.
• Support agents and service center staff as needed.

Skills

Customer service

Strong communication

Adaptability

Team player

Education

High school diploma or equivalent

Property and Casualty license training provided

Tools

Microsoft Office

Job description

Company Overview

Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa® is known for its superior customer service. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states.

Company Overview

Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa® is known for its superior customer service. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states. Are you interested in a career path and not just a job? Working as a customer representative for Alfa Insurance® is more than just servicing customers and selling insurance. It’s making a difference in the lives of your policyholders and the community. It’s creating lifelong relationships. It’s about being there when it matters most and protecting those things that are most important. It’s becoming part of a well-respected company that is based on faith, family, community and integrity.

Job Summary

Alfa Insurance sales representatives are team players that take exceptional pride in the company they represent, the products they sell and in providing excellent customer service. They assist the company and agents in performing sales and clerical function necessary to write and service our existing customers as well as striving to increase business.

Responsibilities

• Responsible for prospecting new business in multi-line insurance, quoting and binding policies, handling customer inquiries, documenting requests and completing changes, accept and process premiums and dues in a membership organization.
• Service to members includes strong communication skills on multiple platforms, conflict resolutions skills, ability to quickly learn new computer programs and processes. Proficient at adapting to a constantly changing, extremely fast-paced environment.
• Provide support to the agent and service center staff as needed.
• Make decisions to determine applicant insurability and placement using competent skills in binding and processing applications.
• Ensure effective operation of the service center including but not limited to: reports, documentation, and mail distribution.

Qualifications

• High school diploma or equivalent required
• Attain Property and Casualty license within 90 days of hire (we provide training)
• Proficient in Microsoft Office programs and have an aptitude for learning new programs and procedures
• Team player with a positive, professional attitude

Benefits/Perks

• Annual incentive reward trip for top performers to beautiful destinations in the southeast
• Opportunity for annual performance bonus
• Discounts on your auto insurance (underwriting approval required)
• Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan,
• Paid time off bank to include 3 days PTO after 80 hours worked for new hires
• Short-term and long-term disability
• Flexible Healthcare and Childcare spending accounts for tax savings
• Opportunities for advancement
• Continuous training and support throughout your career with Alfa
• College tuition discounts at various colleges in Alabama