Sales Representative

CPR Cell Phone Repair Winnipeg; Indiana (PA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in mobile device repair is seeking a motivated Sales Representative to join their team. In this dynamic role, you will be the face of the store, responsible for delivering exceptional customer service and managing sales operations. Your ability to oversee multiple tasks, maintain inventory, and effectively communicate with customers will be key to your success. This position offers a unique opportunity to contribute to a growing business while developing your sales skills in a supportive environment. If you are passionate about technology and enjoy helping others, this role is perfect for you!

Qualifications

• Strong customer service skills and ability to manage sales.
• Proficient in POS systems and handling cash register operations.

Responsibilities

• Manage front-end operations and ensure a professional customer experience.
• Monitor sales trends and assist in achieving revenue goals.

Skills

Customer Service

Sales Goals Achievement

POS System Proficiency

Workflow Management

Technical Understanding

Effective Communication

Inventory Management

Complaint Handling

B2B Account Management

Store Appearance Maintenance

Tools

POS System

Job description

Sales Representative Job at CPR Cell Phone Repair Fort Wayne Coliseum, IN

As a sales associate in a CPR Cell Phone Repair location, you hold responsibilities that are critical to the success of the store. You are directly responsible for the customer service experience and must assist any customer that comes through the door in a professional and timely manner. You will manage the entire front end of the store, including cleaning and restocking inventory. All phone calls and email inquiries fall under your jurisdiction; however, you may need to seek assistance from your technical team to answer some of the more technical questions. Monitoring trends alongside the lead technician on defective parts, repeated re-repairs, and broken parts is essential. Being mindful of numbers and setting revenue goals is important.

Skill Requirements

• Ability to oversee multiple areas of the operation at once and delegate
• Ability to develop and maintain a consistent and efficient workflow
• Ability to monitor trends in all areas of the store: Sales, Repairs, Warranties, Part defects, etc.
• Proficient with POS System and balancing the cash register
• Ability to reach sales goals
• Some understanding of technical “lingo”
• Ability to up-sell and finish a sale
• Good understanding of our disclaimers
• Good understanding of our in-store warranty system
• Ability to answer email inquiries
• Ability to communicate effectively with customers over the telephone
• Ability to handle B2B accounts and keep them organized
• Ability to effectively handle customer complaints
• Assisting the Store Manager
• Maintaining store inventory of accessories
• Maintaining quality store appearance

Apply for Position

* Name

* Phone

* Email

* Resume

Choose file

Accepted file types: PDF, .doc, or .docx