Sales Representative

Alfa Insurance; Haleyville (AL); On-site; USD 20,664,000 - 34,440,000; Part time

Job summary

Alfa Insurance in Haleyville, AL is seeking a part-time Inside Sales Representative on-site. The role involves engaging prospective and existing customers, understanding coverage needs, and recommending Alfa Insurance products.

Responsibilities include handling calls, following up on leads, preparing quotes, and supporting policy changes and renewals. You will maintain customer records, collaborate with the local agency team, and work toward individual and team sales goals while upholding Alfa's

Qualifications

• Demonstrated Inside Sales experience and comfort working toward sales targets.
• Strong Customer Service and Customer Satisfaction focus, with the ability to build trust and rapport.
• Ability to perform Lead Generation activities, including prospecting and qualifying potential customers.
• Experience with Account Management, including maintaining relationships and supporting renewals.
• Effective verbal and written communication skills, with attention to detail and accuracy in documentation.

Responsibilities

• Handle inbound and outbound calls, prepare quotes, and support policy changes and renewals.
• Maintain accurate customer records and collaborate with the local Alfa Insurance Agency team.
• Work toward individual and team sales goals and ensure a positive customer experience.

Skills

Inside Sales

Customer Service

Lead Generation

Account Management

Communication

CRM Software

Time Management

Integrity

Multitasking

Insurance Knowledge

Education

High school diploma

College coursework in business

Tools

CRM software

Job description

Company Description Alfa Insurance® is a longstanding insurance provider founded in 1946 as an outgrowth of the Alabama Farmers Federation, now serving more than 1 million customers across multiple states. The company offers a broad range of insurance products, including life, property, and automobile coverage, supported by a reputation for stability, reliability, and affordability. Both its property and casualty insurance companies and its life insurance company hold an A (Excellent) rating from A.M. Best, reflecting strong financial stability. Alfa's mission is to deliver personalized service, make it easy for customers to do business, and be there when insurance coverage is needed most. The organization continues to grow while maintaining a strong focus on superior customer service and community-oriented values.

Role Description The Inside Sales Representative is a part-time, on-site role based in Haleyville, AL. This role is responsible for engaging prospective and existing customers, understanding their coverage needs, and recommending appropriate Alfa Insurance products. Day-to-day responsibilities include handling inbound and outbound calls, following up on leads, preparing quotes, and supporting policy changes and renewals. The Inside Sales Representative will maintain accurate customer records, collaborate with the local agency team, and work toward individual and team sales goals. The role also involves ensuring a positive customer experience by providing timely information, resolving basic service issues, and upholding Alfa's standards of professionalism and integrity.

Qualifications

• Demonstrated Inside Sales experience and comfort working toward sales targets.
• Strong Customer Service and Customer Satisfaction focus, with the ability to build trust and rapport.
• Ability to perform Lead Generation activities, including prospecting and qualifying potential customers.
• Experience with Account Management, including maintaining relationships and supporting renewals.
• Effective verbal and written communication skills, with attention to detail and accuracy in documentation.
• Basic proficiency with computers and CRM or sales software; ability to learn new systems quickly.
• High level of integrity, reliability, and professionalism in an on-site agency environment.
• Ability to work independently and collaboratively, manage time well, and prioritize multiple tasks.
• Prior experience in insurance, financial services, or related fields is beneficial.
• High school diploma or equivalent required; college coursework or degree in business or related field is a plus.
• Property and Casualty as well as Life and Health Insurance License