Sales Representative

CrossLink; Fayetteville (NC); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Competitive commission structure

Ongoing training and development

Job summary

A leading medical device distributor is seeking a Sales Representative for Trauma in Fayetteville, NC. This role is 100% commission-based and requires extensive sales experience in orthopedic trauma. You will be responsible for exceeding sales targets, conducting customer training, and maintaining strong relationships with healthcare professionals. The position demands organization, high-pressure performance, and a commitment to improving patient outcomes through innovative product offerings. Travel and on-call duties are expected.

Qualifications

• Bachelor’s degree or equivalent experience in clinical healthcare or sales required.
• 3+ years of experience in orthopedic trauma sales needed.
• Ability to travel and be on call outside business hours.

Responsibilities

• Sell orthopedic products meeting customer needs with high commitment.
• Exceed sales and market share objectives for assigned territory.
• Conduct training and education events for customers.

Skills

Communication skills

Sales proficiency

Organizational skills

Relationship building

Education

Bachelor’s Degree or 4+ years of clinical healthcare or sales experience

3+ years of Orthopedic Trauma sales experience

Tools

MS Office suite

Job description

Position Title

: Sales Representative - Trauma (Medical Device Sales)

Location

: Fayetteville, North Carolina (and surrounding areas)

ABOUT CROSSLINK

CrossLink Life Sciences, LLC is Stryker Orthopaedics’ largest U.S. distributor and is focused on delivering healthcare providers unparalleled products and sales support for Joint Reconstruction, Trauma, Robotics, Spine, and Sports Medicine surgical procedures. The ever-increasing sub-specialization occurring in the orthopaedics space places increasing demands on device distributors. CrossLink’s sales, operations, and logistics teams continue to lead the orthopaedic industry in effectively innovating in order to serve these evolving market demands.

Position Summary

Trauma Sales Representatives are responsible for achieving predetermined sales goals and quotas within an assigned territory. As a Trauma Sales Representative, you live your work, feeding off the extreme demands of trauma, not counting hours but rather lives impacted. A person who is energized by chaos, you organize your thoughts and provide possible solutions quickly during operating/emergency room consultations. Sales Representatives must establish, build, and maintain customer relations through constant communication and outstanding customer service. You are responsible for growing the business through the expansion of the customer base. This position is specifically responsible for maintaining expert knowledge of trauma orthopedic products within the medical device industry. You thrive in high-pressure environments, see yourself as a top‑performer, and are determined to prove yourself in the most competitive of work settings. As a Trauma Sales Representative, you do what is necessary and live out your mission to change lives by selling products that are making healthcare better.

On-Call Requirements

This position requires ability to take overnight, weekend, and holiday call on a routine basis. Must remain available via cell phone and email, even when “off-the-job.”

Commission

This position is a 100% commission-based position that is eligible for benefits and bonus.

Travel

This position is 100% field-based within the assigned territory and will require occasional overnight travel to facilitate sales and industry activities.

We are looking for

• Hard‑working winners: Loyal, competitive, and results oriented. A track record of success and determined to win.
• Persuasive influencers: You understand product positioning and can use your skills with people and depth of knowledge to secure buy‑in, cooperation, and loyalty.
• Organized self‑stagers: You create and maintain precise systems for inventory management and organization to always have the proper product or tool available.
• Mission-driven competitors: You are fiercely passionate to do what is necessary to live out our collective purpose – changing people’s lives and making healthcare better.
• Servant leaders: You know that true leadership and influence is inspired through service. You routinely put the patient, the customer, and the team before yourself.

What you will do

As a Trauma Sales Representative, you work with a high degree of intensity and commitment to sell Stryker products that meet our customers’ needs. You are responsible for becoming the trauma expert as you work with a sophisticated audience of surgeons and healthcare professionals. You thrive in high‑autonomy, high‑expectation roles. You take great pride in developing expertise in your craft. Your knowledge, respectfulness, and care for others builds credibility. Surgeons trust you because you are not only a master of your products but also of the procedures and of competitors’ offerings. You, like your customers, sacrifice routines, weekends, and hours to make your community a better place.

What we offer

• A winning team motivated to achieve our mission and deliver remarkable results.
• A culture committed to achieving more and winning the right way.
• Quality products that improve the lives of customers and patients.
• Best‑in‑class training and development to cultivate a team of high‑achievers.
• Competitive compensation that reflects your ability to grow our business.
• An opportunity to be pushed, discover your strengths, and own your career.

Responsibilities

• Work with a high degree of intensity, commitment, and autonomy to sell orthopedic products that meet our customers’ needs.
• Meet and exceed territory sales and market share objectives for each product category in an assigned territory.
• Provide “in‑service” trainings and customer education events in support of product launches and furthering presence of Stryker products.
• Research potential customers, identify existing and new opportunities, convert competitive market share through the sales process, and build and maintain the current customer base.
• Provide the highest degree of service, going above and beyond the requests of the customer.
• Implement sales plans and marketing strategies without daily oversight to exceed territory objectives.
• Strictly adhere to all policies and SOPs regarding the interaction with HCPs (Health Care Professionals), sales activities and trainings, expense reporting, and product handling and complaints.
• Develop and maintain a deep clinical understanding of the products we offer and their applications as well as our competitors.
• Be on‑call outside of standard work hours, including weekends and holidays.
• Be an outstanding teammate, working well with others and putting the needs of the team before your own.

Qualifications

• Bachelor’s Degree or 4+ years’ experience in a clinical healthcare or sales role.
• 3+ years of demonstrated Orthopedic Trauma sales experience is required.
• Knowledge of principles and methods for promoting, selling, and servicing products.
• 2+ years of proven sales experience that includes cold‑calling and converting customers away from competitors and to your offerings.
• Excellent organizational skills and proficient with current office technologies (MS Office suite, databases, etc.).
• Proven experience in building and maintaining professional relationships (with surgeons and healthcare employees preferred).
• Ability to participate in on‑call work and job‑related travel, often outside of standard work hours.
• Must adhere to compliance and the principles of responsibility (AdvaMed) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non‑compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures.

Important Note

The above information is not all inclusive and the position may have further requirements that will be explained in further detail at a later step in the hiring process.