Sales Associate

CrossLink; Fayetteville (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

CrossLink Life Sciences, LLC, the Stryker Orthopaedics’ largest U.S. distributor in Fayetteville, NC, is seeking a Sales Associate for Trauma to support and assist sales objectives within the territory.

The role emphasizes building customer relationships, providing field sales support, and maintaining expert knowledge of Trauma products while backing up Territory Sales Reps. A path to becoming a Sales Representative within 18–24 months is available.

Qualifications

• BS/BA in relevant field preferred or 2+ years of demonstrated sales experience.
• Strong multitasking ability and ability to read and sell to any audience.
• Aptitude to learn medical and technical information quickly.
• Ability to build strong, lasting relationships with surgeons and hospitals.
• Strong work ethic and competitive nature.
• Ability to participate in sales meetings and professional activities outside regular hours.

Responsibilities

• Represent CrossLink/Stryker as a leader in the industry with surgeons and healthcare professionals.
• Increase territory results by building and maintaining relationships and supporting Territory Sales Reps.
• Perform field calls, including on-call and ER consultation.
• Develop technical, clinical and sales competencies to qualify for a Sales Representative within 18-24 months.
• Provide coordination and logistic support for ordering, transporting and setting up surgical instrument sets.
• Act as product support consultant during procedures and advise on proper use of Stryker products.
• Support revenue growth through business development with surgeons and hospitals.
• Cross-sell products and manage new product introductions as available.
• Maintain compliance with AdvaMed and applicable laws and Company policies.
• Maintain training in sales skills and product features.
• Work extended hours and attend meetings outside regular hours.

Skills

Multitasking

Audience adaptation

Drive to succeed

Medical/technical learning

Relationship building

Work ethic

Attend sales meetings

Excellent organizational skills

Education

BS/BA in relevant field

Tools

MS Office

Job description

Position Title

Sales Associate - Trauma (Medical Device Sales)

Location

Fayetteville, NC (and surrounding areas)

CrossLink Life Sciences, LLC is Stryker Orthopaedics' largest U.S. distributor and is focused on delivering healthcare providers unparalleled products and sales support for Joint Reconstruction, Trauma, Robotics, Spine, and Sports Medicine surgical procedures. The ever-increasing sub-specialization occurring in the orthopaedics space places increasing demands on device distributors. CrossLink's sales, operations, and logistics teams continue to lead the orthopaedic industry in effectively innovating in order to serve these evolving market demands.

Position Summary

The Sales Associate is responsible for supporting and assisting sales objectives within the assigned territory. Sales Associates must establish, build, and maintain customer relations through constant communication and case coverage in the assigned territory. The Sales Associate will serve as the backup contact for the Territory Sales Reps. Sales Associates are responsible for providing a wide variety of field sales support within an assigned geography while developing to become a Sales Representative. This position is specifically responsible for maintaining expert knowledge of Trauma products.

We are looking for

• Hard-working winners: Loyal, competitive, and results-oriented salespeople who create a track record of success.
• Persuasive influencers: People who can use their relationship skills and depth of knowledge to secure buy-in, cooperation, and loyalty.
• Organized self-starters: Salespeople who maintain a high attention to detail and own all aspects of the job.
• Mission-driven: Fiercely passionate competitors who do what is necessary to live out their purpose of changing people’s lives and making healthcare better.

What We Offer

• A winning team motivated to achieve our mission and deliver remarkable results.
• Coworkers committed to achieving more and winning the right way.
• Quality products that improve the lives of customers and patients.
• Ability to discover your strengths, follow your passion and own your own career.

Responsibilities

• Represent CrossLink/Stryker as a leader in our industry and the marketplace by working with a sophisticated audience comprised of surgeons and healthcare professionals.
• Increase territory results by building and maintaining strong business relationships and supporting the Territory Sales Reps.
• Perform field calls for the account and assigned territory, including "on-call" and operating/emergency room consultation.
• Develop the required technical, clinical and sales competencies through field training and self-driven learning to qualify and meet the expectations of becoming a Sales Representative within 18-24 months.
• Provide coordination and logistic support in properly ordering, transporting, setting up and reassembling surgical instrument sets inside sterile processing departments at hospitals and surgery centers.
• Act as a product support consultant to surgeons and operating room staff during surgical procedures in the safe and proper use of Stryker products and related surgical techniques.
• Support and contribute to the growth of revenues in assigned Sales Rep territories through delegated business development activities with surgeons, hospitals and related staff.
• Cross-sell additional products or manage new product introductions as they become available.
• Support compliance and the principles of responsibility (AdvaMed) by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting non-compliance; and adhering to applicable federal, state & local laws and regulations, accreditation & licenser requirements, and Company policies & procedures.
• Maintain training in sales skills, product features/benefits, and other critical business applications.
• Work extended, off normal work hours with flexibility in being able to adjust personal schedule.
• Participate in and attend sales meetings and professional association meetings outside of regular business hours, as required.

Qualifications

• BS/BA in relevant field preferred or 2+ years equivalent demonstrated sales experience.
• 1 - 2 years of demonstrated successful sales experience, preferably in the medical device industry.
• Strong multitasking ability, ability to read and sell to any audience, drive to achieve and succeed, aptitude to learn medical and technical information quickly, ability to build strong, lasting relationships, a strong work-ethic and a competitive nature.
• Ability to participate in and attend sales meetings and professional activities outside regular business hours, as required.
• Knowledge of principles and methods for showing, promoting, and selling products or services, including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Excellent organizational skills and knowledge in the use of current office technologies (MS Office suite, databases, etc.).
• Experience in building and maintaining relationships (with surgeons & hospitals in respective areas would be beneficial).
• Must be comfortable in emergency/operating room environments.
• Must adhere to compliance and the principles of responsibility (AdvaMed) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures.

Note: The above information is not all inclusive and the position may have further requirements that will be explained in further detail at a later step in the hiring process.