SALES REP WATER DAMAGE RESTORATION

Phantom Water Damage & Restoration; Concord (NC); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Warm leads

Set appointments

Referral network

Job summary

Phantom Water Damage & Restoration in Concord, NC is seeking a Project Signer to close on home repair jobs with warm inbound leads. You’ll meet homeowners on-site, explain the mitigation process, and sign the contract so crews can start.

You’ll work a fast-paced, high-earning role with no cap on commissions; first-year target $110,000–$150,000+ depending on closings. Training and ramp-up are provided, supported by an established referral network and internal operations.

Qualifications

• Valid driver's license and reliable transportation
• Ability to pass a background check
• Availability for after-hours/emergency calls when they come in

Responsibilities

• Respond to active water damage calls (often same-day/emergency) and meet homeowners on-site
• Walk the property, assess the scope of loss, and explain the mitigation process in plain English
• Build enough trust in 20 minutes to get the contract signed on the spot
• Coordinate the handoff to our mitigation and reconstruction crews so the job gets started
• Work insurance-involved jobs - communicate with adjusters and keep the homeowner informed
• Follow up on pending signatures and keep your pipeline of active opportunities moving

Job description

STOP SCROLLING IF YOU'RE COMPETITIVE AND TIRED OF A CEILING ON YOUR INCOME.

Phantom Restoration is hiring one Project Signer. Not ten. One. Because we don't hire a class of reps and see who survives we hire one person, invest in them heavily, and expect them to become a top-paid person on our team within 12 months.

If you've ever sold anything face-to-face and thought "I could make real money if the leads were actually good and the company wasn't broken" - read the rest of this.

THE OPPORTUNITY

Water damage doesn't wait for a good economy. A pipe bursts, a water heater fails, a storm floods a basement - and the homeowner needs someone in their house within hours, not "we'll get back to you." That urgency is what makes this business recession-resistant, and it's why the person who shows up first and signs the job wins it.

We already have the leads. Referral partners, plumbers, insurance adjusters, and repeat customers send us water damage calls every week. Your job isn't to find the work - it's to show up, build trust with a homeowner having one of the worst days of their year, and get the contract signed so our crews can start mitigating damage.

THE ROLE - WHAT YOU'LL ACTUALLY DO

• Respond to active water damage calls (often same-day/emergency) and meet homeowners on-site
• Walk the property, assess the scope of loss, and explain the mitigation process in plain English
• Build enough trust in 20 minutes to get the contract signed on the spot
• Coordinate the handoff to our mitigation and reconstruction crews so the job gets started
• Work insurance-involved jobs - communicate with adjusters and keep the homeowner informed
• Follow up on pending signatures and keep your pipeline of active opportunities moving

This is not cold calling. This is not door-knocking a neighborhood. The homeowner already called us - your job is to close the meeting, not generate it.

WHAT YOU'LL MAKE

Base salary + uncapped commission on every job you sign. No cap. No "commission draw" games. The more jobs you close, the more you make - permanently.

• First-year target: $110,000-150,000+
• Ramp-up support and training provided in your first 60-90 days so you're not thrown in cold

If you need a guaranteed ceiling to feel safe, this isn't your role. If a ceiling has always been the thing holding you back, this is exactly your role.

WHO WINS IN THIS ROLE

We care far more about how you show up than what's on your resume.

• You can walk into a stranger's worst day and make them feel like everything's under control
• You're comfortable asking for the signature - not hoping for it
• You have urgency. When a call comes in, you move.
• You want to be measured and paid on results, not tenure

Experience in restoration, insurance, roofing, solar, or any high-ticket in-home sales is a plus - but attitude and closing ability beat industry background every time.

WHY PHANTOM

• Warm, inbound leads - you're not building your own pipeline from zero
• Appointments are set for you
• Established referral network (plumbers, adjusters, repeat customers) feeding you opportunities
• A real operations team behind you (mitigation, billing, field management) so you're not doing this alone
• A company that's growing and promotes from inside

WHAT WE NEED FROM YOU

• Valid driver's license and reliable transportation
• Ability to pass a background check
• Availability for after-hours/emergency calls when they come in (this is part of what makes the money real)