Sales Rep III

Forum Energy Services, Inc.; Odessa (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Forum Energy Technologies, Inc. is seeking an experienced customer service specialist to process quotes, manage orders, and coordinate field product returns for our oilfield services.

Based in Texas, the role emphasizes understanding customer specifications, maintaining accurate order files, and handling after-hours on-call duties while collaborating with multiple departments to resolve billing and service issues.

Qualifications

• Bachelor’s degree or equivalent.
• 8+ years of oilfield services experience.

Responsibilities

• Process customer quotes and order requests.
• Handle all return requests and Field Product.
• Maintain open and closed order files.
• Knowledge and understanding of customer requirements per specifications.
• On call after hours duty applies.
• Adjusts and/or coordinates complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
• Responsible for accurate and timely order maintenance.

Skills

Technical product knowledge

Education

Bachelor’s Degree or equivalent

Job description

Job Duties/Responsibilities

• Process customer quotes and order requests.
• Handle all return requests and Field Product.
• Maintain open and closed order files.
• Knowledge and understanding of customer requirements per specifications.
• On call after hours duty applies.
• Adjusts and/or coordinates complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
• Responsible for accurate and timely order maintenance.

Skills/Knowledge

• Comprehensive, specialized technical knowledge of company's products and services, customer requirements and competitive market.

Education

• Bachelor’s Degree or equivalent.

Experience

• 8+ years of oilfield services experience.

About FET

FET (Forum Energy Technologies, Inc.) is a global company, serving the crude oil, natural gas, and renewable energy industries. FET is headquartered in Houston, TX with quality manufacturing, efficient distribution, and service facilities conveniently located to support the major energy-producing regions of the world. Forum’s products and services range from the underwater reservoir to the refinery, from the sea floor to the above ground transportation line. We pride ourselves on giving you a comprehensive offering of solutions to maximize your operations and improve your bottom line. Our customers are our partners and we work with them to solve their ever-changing challenges.

FET is an Equal Opportunity Employer. FET does not discriminate on the basis of race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected under federal, state, or local law. All employment decisions and practices at FET are subject to the foregoing non-discrimination provisions and are based solely on merit, competence, performance, and business needs at the time.

FET participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. FET participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU..

As part of our hiring process, we may use technology, including AI-enabled tools, to help review and assess applications based on job-related criteria. All hiring decisions are made by our recruitment team and hiring managers.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.