Sales Relations Associate

Advantest Corporation; Lake Forest (CA); On-site; USD 98,000 - 110,000; Full time

Benefits offered by this job

Global Bonus Program

401(k) Plan

Medical, Dental & Vision

Income Protection

Flexible Spending Accounts

Employee Assistance Program

Flexible Time Off

Paid Holidays

Job summary

Advantest America Inc. in Lake Forest, CA is seeking a Sales Relations Associate to support sales teams and Business Development Managers. The role handles day-to-day sales activities, quotes, and customer communication in a fast-paced environment with global reach.

The position requires 1+ years of B2B sales support, strong PC skills (PowerPoint, Excel, Word), and willingness to work onsite at the Lake Forest facility. English proficiency is essential; additional languages are a plus.

Qualifications

• 1+ years of B2B sales support or customer service experience preferred.
• Must possess computer proficiency and keyboarding skills (PowerPoint, Excel, Word).
• Knowledge of Oracle tools, Adobe Suite and Salesforce is a plus.
• Highly organized with good project management
• Ability to prioritize and manage confidential information
• Strong negotiation skills desirable.
• On-site role based in Lake Forest/Irvine office.

Responsibilities

• Provide administrative support for sales activities, including quotes, agreements, proposals, and documentation.
• Respond to customer inquiries and elevate issues to appropriate team members.
• Prepare and distribute routine sales reports daily/weekly/monthly.
• Communicate with sales reps regarding order status, customer requests, and forecasts.
• Support relationships with customers, sales accounts, vendor partners, and internal departments.
• Assist in day-to-day activities to help the team achieve objectives.
• Assist in preparing proposals, agreements, reports, configurations, and service plans.
• Maintain organized auditable sales records in compliance with quality standards.
• Perform other duties as assigned.

Skills

PowerPoint

Excel

Word

Salesforce

Oracle

Adobe Suite

Organization

Negotiation

Tools

Oracle

Adobe Suite

Salesforce

Job description

Advantest America Inc. is part of Advantest Corporation, the world’s largest provider of automated test equipment (ATE) for the semiconductor industry. The company designs and manufactures cutting-edge testing solutions that help semiconductor manufacturers ensure the quality and performance of their products. Advantest is known for innovation, reliability, and a strong commitment to supporting its customers and employees.
Our Purpose & Values:
Mission: Improve lives through advanced technologies and customer-focused innovation.
Vision: Be the most trusted and valued test solution provider in the semiconductor value chain.
Core Values:
I- Innovation is our Lifeblood
N- Number One is Our Aspiration
T- Trust is our Foundation
E- Empowerment is Our Motivation
G- Global is our Reach
R- Respect is our Heart
I - Inclusion and Diversity is Our Commitment
T- Teamwork is our Approach
Y- Yes is Our Attitude

Why Join Us

At Advantest, innovation starts with people. We’re looking for curious, capable, and collaborative individuals ready to shape the future of semiconductor technology. You’ll join a global team where your ideas are valued, your growth is supported, and your work makes a real impact.
We foster an integrity-centered culture, where honesty, inclusion, and respect are the foundation of everything we do.

Job Description

Advantest Test Solutions, Inc. (ATS) is looking for a Sales Relations Associate to join our team in Lake Forest, CA. ATS is a leading provider of massively parallel electronic test systems that includes System Level Test (SLT), burn in and semiconductor/module tests. ATS has an exciting line of high-performance test systems that support the semiconductor industry around the world.

The Sales Relations Associate provides administrative and operational support to sales teams and ATS Business Development Managers. This role assists with day-to-day sales activities, helping facilitate the quote-to-cash process and supporting effective communication with customers. This position performs a variety of entry-level administrative, coordination, reporting, and customer support tasks that contribute to the efficient operation of the business unit and the success of the sales organization.

• Provide administrative support for sales activities, including preparing quotes, agreements, proposals, and sales documentation.
• Respond to customer inquiries and elevate issues to appropriate team members when needed.
• Prepare and distribute routine sales reports on a daily, weekly, or monthly basis.
• Communicate with sales representatives regarding order status, customer requests, and forecast information.
• Assist in maintaining positive relationships with customers, sales account teams, vendor partners, and internal departments.
• Support the sales team with day-to-day activities to help achieve team objectives.
• Assist in the preparation of proposals, agreements, sales reports, equipment configurations, and service plan documentation.
• Maintain organized and auditable sales records, files, and documentation in compliance with quality standards.
• Perform other duties and responsibilities as assigned.

Requirements

Requirements, Education & Skills:

• This is an on-site role based in our Irvine/Lake Forest office.
• 1+ years of B2B sales support or customer service experience preferred.
• Must possess computer proficiency and keyboarding skills, including Microsoft PowerPoint, Excel and Word skills. Navigating Oracle tools, Adobe Suite and Salesforce is a plus.
• Ability to be highly organized and manage projects.
• Ability to prioritize and
• Ability to exert sound judgement, patience, discretion and preserve confidentiality.
• Strong negotiation skills are highly desirable.
• Must be willing to work onsite at our Lake Forest facility.

Excellent English language communication skills are a must, and additional language skills such as Japanese, German and/or Chinese are a plus.

and internal subject matter experts.

Benefits Overview

* Global Bonus Program: Performance-based bonuses paid twice yearly.
* 401(k) Plan: Pre-tax retirement savings with company match.
* Medical, Dental & Vision: Multiple plan options including HMO, PPO, and HSA.
* Income Protection: Life, disability, and accident insurance at no cost.
* Flexible Spending Accounts: Healthcare and dependent care options.
* Employee Assistance Program: Free support for personal and work-related issues.
* Flexible Time Off: Accrual starts at hire, increases with service.
* Paid Holidays: 13 company holidays annually.

All Locations

Lake Forest , California , United States

Field of Activity

Marketing

Salary Range

$98k - $110k (depending on experience)

EEO Statement

EEO Statement
Advantest is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Advantest to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

The Advantest Way - Diversity, Equity, Inclusion and Belonging
At Advantest, diversity, equity and inclusion are at the core of who we are. We are continuing to build a culture where everyone feels a sense of belonging through our DE&I programs & initiatives. We strive to have a diverse, equitable and inclusive workplace to enable us to attract and retain candidates that feel a sense of purpose and empowerment. Our commitment to DE&I is unwavering and we are steadfast in our mission to continuously foster an environment of respect, trust and transparency. We value diversity and inclusion and believe employees of all backgrounds contribute to our ongoing success. At Advantest, we celebrate and support the needs of our employees regardless of race, color, ethnicity, national origin, religion, age, disability, gender (including gender expression and gender identity), sex and sexual orientation. DE&I at Advantest is more than words to us, they are the Advantest Way.

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