Sales Receptionist & Client Experience Specialist

milanlaser; Conroe (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401k with match

Paid time off

Free laser hair removal

Job summary

Milan Laser Hair Removal is seeking a full-time Sales Receptionist for our Houston/Conroe, TX clinic. You will engage with clients, manage front desk operations, and assist medical staff, helping the team meet monthly sales goals while delivering exceptional customer experiences.

Responsibilities include answering calls, scheduling appointments, and maintaining client records, with duties extending to room upkeep and spa-like client care in a fast-paced aesthetic environment.

Qualifications

• High school diploma or GED required.
• Administrative and/or sales experience preferred.
• Excellent written and verbal communication required.
• Ability to work independently and as part of a team.
• Ability to maintain highly confidential information.
• Proficient with computers and sales software.
• Demonstrates passion for the aesthetics industry.
• Willingness to work 40 hours per week, including weekends/evenings.

Responsibilities

• Actively engage with the clinic team to promote a culture of collaboration and drive sales growth.
• Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction.
• Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty.
• Initiate conversations with clients about upsell opportunities and gather their feedback through reviews.
• Efficiently complete clinic operational tasks with minimal direction.
• Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records.
• Assist with cleaning the treatment rooms and help clients to their rooms.
• Perform additional tasks as needed by leadership to support objectives.

Skills

Administrative experience

Sales experience

Communication skills

Initiative

Team player

Confidentiality

Computer skills

Sales software

Aesthetics industry passion

Hours flexibility

Education

High school diploma or GED

Tools

Sales software

Job description

Milan Laser Hair Removal is seeking a full-time Sales Receptionist for our Houston/Conroe, TX clinic. You will engage with clients, manage front desk operations, and assist medical staff, helping the team meet monthly sales goals while delivering exceptional customer experiences.

Responsibilities include answering calls, scheduling appointments, and maintaining client records, with duties extending to room upkeep and spa-like client care in a fast-paced aesthetic environment.