Sales Pulp Coordinator II

Sappi; Cloquet (MN); On-site; USD 75,000 - 95,000; Full time

Job summary

Sappi North America in Cloquet is seeking a Supply Chain Coordination role to optimize pulp production scheduling, maintain inventory targets, and coordinate with pulp procurement, production, global sales, and logistics.

The role focuses on updating production and shipment plans, ensuring timely fulfillment of orders, and maintaining data accuracy across systems. A Bachelor’s degree in a related field is preferred, with strong communication and IT system skills.

Qualifications

• Proficient in SAP, Microsoft Office, Outlook, SharePoint, Elixir, Manufacturing Execution, ERP systems; adaptable to change.
• Bachelor’s degree in Supply Chain Management, Engineering, Logistics, Business Studies or equivalent job related or professional experience.
• Strong verbal and written communication skills, effective interpersonal and time management; dependable team player.
• Ability to manage tasks and shifting priorities with high attention to detail; build cross-functional relationships.
• Basic understanding of logistics contracts and international logistics processes, warehousing and inventory management.
• Travel ability as needed.

Responsibilities

• Assist in developing and updating pulp production schedules to meet customer delivery and quality requirements; communicate impacts to sales and operations.
• Verify customer and order information against production capabilities and resolve discrepancies.
• Provide timely updates to customers, global sales teams, and logistics; act as a secondary point of contact for routine inquiries.
• Support weekly sales forecasts and three-month outlook; help prepare business reports and forecasting insights.
• Assist with month-end inventory and financial close reporting; reconcile physical and system inventories.
• Prepare materials for weekly Sales & Operations Planning calls; summarize cross-functional updates.
• Maintain key systems (SAP, Elixir, ERP, MICS, EPIC BObj) and customer master data; support system testing and DCRs.
• Ensure compliance with certification programs (Forestry, ICS, ISO) and participate in audits.
• Stay aware of Sappi policies and industry practices; provide backup support.

Education

Bachelor’s degree in Supply Chain Management, Engineering, Logistics, Business Studies or equivalent

Tools

SAP

Microsoft Office

Outlook

SharePoint

Elixir

Manufacturing Execution

Enterprise Resource Planning (ERP)

Job description

Sappi North America
Sappi Cloquet, established in 1898, produces high-quality graphic papers used in premium magazines, catalogs, books, direct mail and high-end print advertising for the fashion, automotive and travel industries, as well as speciality papers. Cloquet manufactures Verve, a dissolving pulp used for the textile and home goods markets. Energy saving and clean water initiatives at Cloquet have won environmental recognition, aligning with the mill's commitment to sustainability.

This role supports coordination between pulp procurement, production, global sales, and logistics to help ensure efficient and timely fulfillment of customer orders. The position assists with updating production and shipment schedules to support operational and logistical performance while meeting customer requirements. A key focus of the role is helping maintain inventory levels in line with planning targets through accurate data updates, forecasting support, and effective communication across teams.

Main Responsibilities

• Assist in developing and updating the pulp production schedule to ensure full machine utilization while meeting customer delivery and quality requirements; adjust schedules in response to disruptions and communicate impacts to sales and operations; elevate urgent issues and collaborate with IT/BPE to resolve system problems.
• Ensure accuracy of customer and order information, validating specifications, quantities, and requested dates against production capabilities and resolving discrepancies as needed.
• Provide timely updates to customers, global sales teams, and logistics, providing timely updates on order status, production schedules, shipping plans, railcar activity, and documentation; Serve as a secondary point of contact for routine inquiries and help ensure alignment between production, sales, and logistics.
• Support maintenance of weekly sales forecasts and three-month outlook, incorporating schedule changes; prepare and distribute required business reports; support global affiliates and Finance with forecasting insights and data to inform planning and decision-making.
• Assist with month - end inventory and financial close reporting, including gathering data and reconciling discrepancies between physical and system inventories.
• Support preparation of materials for the weekly Sales & Operations Planning call, consolidating cross - functional updates into a cohesive presentation.
• Maintain key business systems (Elixir, Proficy, SAP, MICS, EPIC BObj), interfaces, and customer master data to ensure production and shipping continuity; submit DCRs and support system testing.
• Ensure compliance with all certification programs, including correct Forestry Certification claims on orders; participate in internal and external audits (ICS, Forestry Certification, ISO).
• Maintain awareness of Sappi policies, systems industry practices; participate in training to build skills and provide efficient back up support.
• This role does not include formal on call responsibilities. However, there may be occasions when the position is contacted after hours to provide guidance or support, which may require returning to the mill if the issue cannot be resolved remotely.

Minimum Education and Skills Requirements:

• Proficient in using SAP, Microsoft Office, Outlook, SharePoint, Elixir, Manufacturing Execution, Enterprise Resource Planning, and other systems necessary for the role; adept at learning; embraces change.
• Bachelor’s degree in Supply Chain Management, Engineering, Logistics, Business Studies or equivalent job related or professional experience.
• Strong verbal and written communication skills, effective interpersonal and time management skills, dependable team player with a positive disposition and professional attitude.
• Ability to manage assigned tasks and shifting priorities, follow and interpret guidelines, with a high attention to detail and accuracy.
• Ability to build effective working relationships across teams and support cross - functional coordination.
• Basic understanding of logistics contracts and tariffs, international logistics process, trade compliance, warehousing and inventory management.
• Demonstrated ability to identify and solve routine problems , collaborate with others to resolve them, and support continuous improvement activities.
• Ability to travel as needed.

Salary is determined by a number of factors including the value of the job to the organization, market forces, internal equity and skills brought to the job.
Sappi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Sappi complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ABOUT SAPPI

Sappi isa leading global provider of everyday materials made from woodfibre-based renewable resources. As a diversified, innovative and trusted leader focused on sustainable processes and products, we are building a more circular economy by making what we should, not just what we can.