Sales Program Associate Director

UpToDate; Waltham (MA); Hybrid; USD 133,000 - 238,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plan

401(k)

FSA/HSA

Commuter benefits

Tuition assistance

Vacation and sick leave

Paid parental leave

Job summary

Wolters Kluwer is seeking a Revenue Operations Sales Programs Associate Director in Massachusetts. You will lead high-impact sales operations projects, shape compensation strategies, and implement advanced process improvements while collaborating with senior leadership to drive strategic initiatives.

The role requires 7+ years in related fields and strong analytics, with Salesforce experience preferred. Hybrid work options and a comprehensive benefits package are offered.

Qualifications

• Bachelor’s degree required.
• MBA or advanced business degree preferred.
• 7+ years of experience in Sales Programs, Sales Strategy, Revenue Operations, Sales Operations, Business Development, Demand Generation, Field Marketing or Sales Enablement.

Responsibilities

• Lead and execute complex, high-impact sales operations projects.
• Provide strategic guidance on sales compensation and incentive strategies.
• Develop and implement advanced sales process improvements.
• Analyze and report on comprehensive sales performance metrics.
• Collaborate with executives to drive strategic sales initiatives.
• Conduct needs assessments for sales training programs.
• Evaluate, implement, and manage sales technologies and tools.
• Oversee data integrity and ensure compliance with industry standards.
• Proactively identify and resolve operational challenges.
• Mentor junior team members and provide expert-level support.

Skills

Strategic Planning

Comprehensive Data Analysis

Leadership

Sales Technology

Compliance and Integrity

Training Program Development

Advanced Problem-Solving

Cross-Functional Leadership

Senior Advisory

Education

Bachelor’s degree

MBA or advanced business degree

Tools

Salesforce

Job description

About the Role:

As a Revenue Operations Sales Programs Associate Director, you’ll lead complex projects with significant autonomy, providing expert guidance that drives our strategic planning efforts. Your role will be instrumental in shaping and implementing initiatives that enhance our sales operations. Your forward-thinking approach and expert insights will contribute to achieving our long-term business goals.

Responsibilities:

• Lead and execute complex, high-impact sales operations projects.
• Provide strategic guidance on sales compensation and incentive strategies.
• Develop and implement advanced sales process improvements.
• Analyze and report on comprehensive sales performance metrics.
• Collaborate with executives to drive strategic sales initiatives.
• Conduct thorough needs assessments for sales training programs.
• Evaluate, implement, and manage sales technologies and tools.
• Oversee data integrity and ensure compliance with industry standards.
• Proactively identify and resolve operational challenges.
• Mentor junior team members and provide expert-level support.

Skills:

• Strategic Planning: Advanced skills in strategic planning and project execution.
• Comprehensive Data Analysis: High proficiency in advanced data analytics.
• Leadership: Strong leadership capabilities and mentorship skills.
• Sales Technology: Expert knowledge of sales technologies and tools.
• Compliance and Integrity: Thorough understanding of compliance and data integrity.
• Training Program Development: Skills in developing and managing training programs.
• Advanced Problem-Solving: Exceptional problem-solving and decision-making skills.
• Cross-Functional Leadership: Effective cross-functional collaboration with senior leadership.
• Contributes expert and has broad knowledge across field of specialization serving as a senior advisor to management
• Anticipates business and industry issues and recommends to the development of departmental or area strategy
• Solves unique problems that have a broad impact on the business.
• Recognized as an internal expert on improvements to products, processes or services
• Leads project or initiatives across departments or areas with notable risk and complexity
• Impacts the direction and resource allocation for projects across departments or areas
• Communicates complex ideas (internally and externally) and persuades senior level to adopt a different point of view
• Progression to this level is typically based on business requirements

Qualifications

Education:

• Bachelor’s degree required. MBA or advanced business degree preferred.

Experience

• 7+ years of experience in Sales Programs, Sales Strategy, Revenue Operations, Sales Operations, Business Development, Demand Generation, Field Marketing or Sales Enablement.

• Proven executive stakeholder management and strategic influence.

• Strong understanding of B2B sales motions, ideally in SaaS, cloud, enterprise technology or a high-growth commercial environment.

• Proven experience designing and executing Programs that generate measurable pipeline or revenue impact.

• Strong analytical skills, with the ability to interpret sales data and convert insights into practical commercial actions.

• Excellent project management skills, with the ability to manage multiple Programs, stakeholders and deadlines across markets.

• Proficiency with CRM reporting, dashboards and productivity tools. Salesforce experience is strongly preferred.

#LI-Hybrid

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$133,400.00 - $238,400.00 USDThis role is eligible for Bonus.

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.