Sales Professional - Outside Sales

Service Corporation International; Pelham (AL); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International is seeking an Outside Sales Professional in Pelham, AL. You will learn the funeral services industry, manage CRM-based prospecting, and engage clients to pre-plan services and cemetery properties to meet personal and cultural needs.

Responsibilities include building relationships, updating CRM, organizing appointments, and guiding clients through the pre-planning process. Compensation ranges from $50,000 to $100,000, with earnings potential based on performance.

Qualifications

• Education: High School Diploma or equivalent.
• Experience: Sales or customer experience preferred.
• CRM experience is preferred.

Responsibilities

• Develop trusting relationships with prospective and existing client families to generate sales leads.
• Update prospective client information and notes in CRM.
• Schedule sales appointments including evenings and weekends.
• Meet clients at their residence, Dignity Memorial locations, or virtually; guide through pre-planning.
• Explain insurance/trust product features and complete contracts.

Skills

MS Office

Sales aptitude

Customer service experience

Bilingual

Education

High School Diploma or equivalent

Tools

CRM Software

Job description

Our associates celebrate lives. We celebrate our associates.

The Outside Sales Professional is responsible for learning the industry, products, product finance / insurance options (trust), services, as well as use of Customer Relationship Management (CRM) sales software and proprietary contracting software. Responsibilities include completing a training program which requires successfully complete course work, passing exams, and demonstrating the appropriate skills to begin fulfilling the following responsibilities. Compassionate and results-driven sales representative to actively set appointments and engage prospective clients with purchasing pre-planned funeral services as well as pre-planned cemetery/mausoleum property to meet their personal and cultural needs. Take pride in service excellence and a technology rich company to support revenue quota achievement.

Job Responsibilities

• Develop trusting relationships with prospective and existing client families in order to generate sales leads.
• Updating prospective client contact information and detailed notes in Customer Relationship Management (CRM) sales system.
• Take initiative to contact prospective clients and schedule sales appointments to meet prospective client's schedule, including evenings and weekends.
• Appointments made at customers' residence, Dignity Memorial locations or virtually Applying listening and empathy skills facilitates prospective client through the pre-planning process and selection of services and property that most appropriately meet their needs.
• Explains insurance (trust) product features.
• Completes sales and insurance (trust) contracts ensuring accuracy and completeness.
• Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop sales pipeline.
• Coordinates sales efforts with team members and other departments as appropriate.
• Seek out manager's coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge.

Minimum Requirements

• Education High School Diploma or equivalent
• Licenses Ability to obtain and maintain insurance license as required by state/province
• Current state/province issued driver's license with an acceptable driving record
• Experience Sales or Customer experience preferred
• Previous experience with Customer Relationship Management (CRM) sales systems preferred

Knowledge, Skills and Abilities

• Proficient computer skills including MS office suite
• Proficient computer skills with CRM and Social Networking Apps preferred
• Professional demeanor and communication skills
• Bilingual, knowledge of another language preferred
• Professional attire required when meeting with clients or representing the company
• Available to work evenings and weekends

Work Environment

Work indoors during all seasons and weather conditions Comply with Corporate dress code policy

Work Postures

Sitting continuously for many hours per day, up to 6 hours per day

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

Working beyond "standard" hours as the need arises

Compensation

$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)

#SCI Postal Code: 35124 Category (Portal Searching): Sales Job Location: US-AL - Pelham

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

"SCI" refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.