Sales Professional - Outside Sales

Service Corporation International; Des Plaines (IL); Remote; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Voluntary AD&D Insurance

Dependent Life Insurance

401(k) with company match

Employee Assistance Program

Job summary

Service Corporation International is seeking a field sales associate in Des Plaines, IL, to drive revenue through direct community engagement and lead generation for Dignity Memorial services.

You will present planning guides, discuss pre-need options, and guide families through contracts, with a focus on compassionate service and relationship-building.

Qualifications

• High school diploma or equivalent required; college coursework preferred.
• Funeral Directors License where required by state law.
• Life Insurance license where required by state law; company will support obtaining licensing.
• Current state/province issued driver’s license with an acceptable driving record.

Responsibilities

• Achieve monthly sales revenue quota and present plans to families.
• Build relationships within the community to generate qualified leads and schedule sales appointments.
• Follow up with families for referrals and maintain service excellence.
• Guide families through offerings and contract processes, including tours of facilities as needed.
• Maintain CRM and track activity, follow up on outstanding documents and questions.

Skills

Public speaking

Self-motivation

Teamwork

Bilingual

Education

High school diploma or equivalent

Funeral Directors License where required by state law

Life Insurance license where required by state law

Driver's license with acceptable driving record

Tools

CRM software

Job description

Our associates celebrate lives. We celebrate our associates. Working from home, presents at-need cemetery and pre-need arrangement services and products to consumers. Responsible for achieving monthly sales target. As a self-starter, develops relationships within the community to generate qualified leads. Follows up on leads generated from marketing campaigns to qualify lead and schedule sales appointments. Follow-up with client families for referrals by establishing professional relationships and service excellence.

Revenue Generation

Responsible for attaining or exceeding monthly sales revenue quota. Applying sales skills, presents Dignity Memorial® Personal Planning Guide electronic power point presentations to consumers informing them of at-need cemetery and pre-need arrangement services and products. Influences consumer on the benefits of pre-planning for a soft close. Guides and tours prospective families through cemetery grounds or crematory mausoleums actively listening to needs, asking probing questions, and discussing options. Develops an understanding of each family’s unique needs and offers solutions to meet their needs. Provides service beyond expectations to form the foundation for future sales. Promotes the SCI Brand and service excellence. Following company processes and procedures, thoroughly and accurately completes contracts; follows up on outstanding documents and family questions. Provides and walks family through final contract. Addresses final questions.

Prospecting

Self-initiates leads throughout the community, professional networks, civic, businesses, and organizations by building professional and reliable relationships. Prospects at least 50% of workday such as approaching families face-to-face during events, door knocking, or seminars. Maintains and tracks activity levels in Customer Relationship Management (CRM) database to ensure productivity, often works nights and weekends. Obtains referrals from families served through after care visits (ACV). Schedules sales appointments. Based on qualifying lead, prepares marketing materials or cultural knowledge for appointments.

Build Relationships with Families

Establishes and maintains professional and service oriented relationships with families by connecting with the family, resolving their concerns and needs, and meeting commitments. Connects with families through listening, honest communication and genuine concern. Supports families in time of grief with acts of kindness; attends services and/or receptions. Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future.

Teamwork

Collaborates and builds professional working relationships with management and staff to provide high quality services and improve processes. Shares family concerns with rest of the SCI team.

Minimum Requirements

• Education High school diploma or equivalent required college coursework preferred
• License Funeral Directors License where required by state law
• Life Insurance license where required by state law; company will support obtaining licensing
• Current state/province issued driver’s license with an acceptable driving record

Experience

• Sales experience preferred
• Industry experience a plus
• Previous Customer Relationship Management (CRM) systems experience a plus

Skills and Abilities

• Computer and technology skills
• Goal oriented self-starter
• Public speaking ability; comfortable presenting to small groups
• Ability to work well in a team, as well as independently
• Ability to work a significant number of evenings and weekends
• Bilingual is a plus

Target Compensation Range

Target Compensation Range: $50,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (Note: As part of the total compensation plan, this position pays no less than $17.05 per hour for all hours worked)

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance* SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Job Details

Postal Code: 60016-4611 Category (Portal Searching): Sales Job Location: US-IL - Des Plaines

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.