Sales Professional - Outside Sales

Service Corporation International; Bonita (CA); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International in Bonita, CA seeks a results-driven Sales Professional - Outside Sales to drive pre-need and at-need arrangements, build relationships with families, and generate referrals through community events. You will prospect daily, follow up with families, present planning guides, and coordinate with funeral home staff.

A background in sales and CRM is valued; willingness to work flexible hours including evenings and weekends is expected.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of college or equivalent experience preferred.
• Sales experience or related industry experience helpful.
• CRM experience is a plus.

Responsibilities

• Lead generation and referral cultivation through community networking.
• Prospect families face-to-face, events, and seminars to meet quotas.
• Build and maintain relationships with families served, providing service.
• Present planning guides and coordinate follow-up and aftercare.
• Collaborate with funeral home staff to ensure seamless service.

Skills

Sales experience

CRM experience

Communication skills

Teamwork

Bilingual

Education

High school education or equivalent

1-2 years of college or equivalent experience

Tools

CRM software

Job description

Sales Professional - Outside Sales page is loaded## Sales Professional - Outside Saleslocations: CA - Bonitatime type: Full timeposted on: Posted Todayjob requisition id: Req.167086Our associates celebrate lives. We celebrate our associates.The Sales Professional - Outside Sales is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. The Sales Professional - Outside Sales serves families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. The Sales Professional - Outside Sales also develops relationships with the community.**Job Responsibilities****Lead Generation*** Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards* Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars* Obtains referrals from families served by the location by following up through visits with families after the service* Networks and builds community and civic relationships* Explains and presents Dignity Memorial(R) Personal Planning Guide presentations to families served and referred families* Maintains and tracks activity levels to ensure productivity* Remains flexible with schedule to achieve results; often works nights and weekends**Build Relationships with Families*** Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through* Responds to client inquiries in a timely, respectful, sensitive and professional manner* Supports families in time of grief with acts of kindness* Connects with families through listening, honest communication and genuine concern* Develops an understanding of each family's unique needs and offers solutions that provide value to them* Stays in touch with families to ensure satisfaction* Prepares for all appointments and performs all procedures with professionalism and attention to detail* Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships* Builds trust-based relationships to earn the right to ask for referrals* Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning**Teamwork*** Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff* Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high-quality service* Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future* Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales* Acts as one team, setting arrangement continuation visits within two to three days after the service* Shares family concerns with rest of the SCI team**Minimum Requirements****Education*** High school education or equivalent* 1-2 years of college or equivalent experience**License*** Current state/province issued driver's license with an acceptable driving record* In states/provinces where required, must hold a Funeral Directors License to perform this role**Experience*** Sales experience or one to two years industry experience or equivalent education* Previous experience with Customer Relationship Management (CRM) systems is a plus**Knowledge, Skills and Abilities*** Basic computer and technology skills within a sales environment* Ability to work well in a team, as well as independently* Ability to work beyond \"standard\" hours as the need arises* Good driving record* Good work ethic* High-level of integrity* Creative, outgoing and energetic* Comfortable presenting in front of others* Desire to help others* Bilingual, knowledge of another language is a plus**Work Conditions**#### Work Environment* Work indoors and outdoors during all seasons and weather conditions* Local and/or multiple location traveling required* Comply with dress code policy#### Work Postures* Sitting continuously for many hours per day, up to 6 hours per day* May climb stairs to access buildings#### Physical Demands* Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage#### Work Hours* Working beyond \"standard\" hours as the need arises**Compensation**Target Compensation Range: $50,000 to $100,000 annually.The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.*(Note: As part of the total compensation plan, this position pays no less than $16.90 per hour for all hours worked)***Benefits:**Medical\\*Dental\\*Vision\\*Flexible Spending Accounts (health care and dependent care)\\*Health Savings Account with Company Contribution\\*Sick Leave\\*Short-Term Disability\\*Long-Term Disability\\*Life Insurance\\*Voluntary Accidental Death or Dismemberment Insurance\\*Dependent Life Insurance\\*SCI 401(k) Retirement Savings Plan with Company match\\*Employee Assistance ProgramAs part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: ***Working around and/or handling deceased individuals and working around families and colleagues.*** Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer.#**SCI**Postal Code: 91902Category (Portal Searching): SalesJob Location: US-CA - Bonita