Sales Professional - Inside Sales

sci

Deerfield Beach (FL)

On-site

USD 50,000 - 100,000

Full time

3 days ago

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Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

HSA with company contribution

Sick Leave

Disability Insurance

Life Insurance

EAP

Job summary

SCI in Deerfield Beach, FL is seeking a Sales Professional - Inside Sales to generate revenue through cemetery and pre-need arrangements while serving client families with personalized service.

The role emphasizes lead generation, relationship building, and collaborative teamwork with funeral directors and cemetery staff to ensure satisfaction and referrals.

Qualifications

High school diploma or equivalent
1-2 years of college or an equivalent of education and experience
1-2 years of customer service or sales industry experience preferred
Current state/province issued driver's license with an acceptable driving record
Insurance license if required by state/province law and as prescribed by each state board
Ability to pass the Company's internal presentation certification within thirty days of hire
Flexibility to work evenings and/or weekends

Responsibilities

Holds self-accountable for prospecting a minimum of 1-2 hours each day
Obtains referrals from families served by the location
Networks and builds community and civic relationships
Explains and presents presentations to families served and referred families
Maintains and tracks activity levels to ensure productivity
Responds to client inquiries in a timely, respectful, sensitive and professional manner
Connects with families through listening, honest communication and genuine concern
Develops an understanding of each family's unique needs and offers solutions that provide value to them
Stays in touch with families to ensure satisfaction
Prepares for all appointments and performs all procedures with professionalism and attention to detail
Follows through on all customer problems and requests
Builds trust-based relationships to earn the right to ask for referrals
Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning
Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
Collaborates and teams with funeral directors, location managers, and other members of funeral home and/or cemetery staff
Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and/or sales
Shares family concerns with rest of the SCI team

Skills

Prospecting

Referral generation

Community networking

Presentation skills

Customer service

Empathy

Communication

Relationship building

Education

High school diploma or equivalent

1-2 years of college or equivalent education and experience

Job description

Our associates celebrate lives. We celebrate our associates.

Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Sales Professional - Inside Sales serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.

JOB RESPONSIBILITIES

Lead Generation

Holds self-accountable for prospecting a minimum of 1-2 hours each day
Obtains referrals from families served by the location
Networks and builds community and civic relationships
Explains and presents presentations to families served and referred families
Maintains and tracks activity levels to ensure productivity

Build Rel a tion s hi ps with Families

Responds to client inquiries in a timely, respectful, sensitive and professional manner
Connects with families through listening, honest communication and genuine concern
Develops an understanding of each family's unique needs and offers solutions that provide value to them
Stays in touch with families to ensure satisfaction
Prepares for all appointments and performs all procedures with professionalism and attention to detail
Follows through on all customer problems and requests
Builds trust-based relationships to earn the right to ask for referrals
Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by edu c ati n g them on the benefits of pre-planning

Teamwork

Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
Collaborates and tea m s w i th funeral di r ecto r s, l ocat i on ma n agers, and other m embers of funeral ho m e and or ce me tery staff, to provide seam l ess, high qua l ity service
Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
Shares family concerns with rest of the SCI team

MINIMUM REQU I R EM E N TS

Education

High school diploma or equivalent
1-2 years of college or an equivalent of education and experience

Experience

High school equivalency and 1-2 years of college or an equivalent of education and experience
1-2 years of customer service or sales industry experience preferred

Licenses

Current state/province issued driver's license with an acceptable driving record
Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilitie s

Must be able to pass the Company's internal presentation certification within thirty days of hire
Ability to work a number of evenings and or weekends every month
Ability to drive frequently
Ability to obtain and maintain an insurance license if required by state/province
Flexible hours but, at times must have the ability to work up to 12 hours in a day
Ability to treat others with empathy and respect
Knowledge of computers and some software
Customer service skills

Compensation

Target Compensation Range: $50,000 to $100,000 annually.

The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (Note: As part of the total compensation plan, this position pays no less than $15.00 per hour for all hours worked)

Benefits