Sales Professional - Inside Sales

S.E. Combined Services of Florida; Bloomington (IL); On-site; USD 50,000 - 100,000; Full time

Job summary

SCI in Bloomington, IL seeks a motivated sales-oriented professional to lead generation and build trusted relationships with families served. You will respond to inquiries, present solutions, and collaborate with funeral directors and staff to deliver high-quality service.

The role requires evening/weekend availability and occasional travel, with a focus on empathy and client referrals. Join a team that values compassionate service, professional presentation, and long-term relationships with

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or equivalent education and experience.
• 1-2 years of customer service or sales experience preferred.
• Current state/province issued driver’s license with an acceptable driving record; insurance license if required by state.
• Must be able to pass the Company’s internal presentation certification within thirty days of hire.
• Ability to work evenings and/or weekends every month; occasional long days.
• Ability to drive frequently and obtain/maintain an insurance license if required.
• Empathy and respect in interactions; basic computer skills.

Responsibilities

• Prospect for new clients daily and obtain referrals from families served.
• Explain and present presentations to families and referred families; track activity levels.
• Respond to client inquiries timely and respectfully; build trust-based relationships.
• Collaborate with funeral directors, location managers, and staff to provide seamless service.
• Prepare for appointments with professionalism and attention to detail; follow up on all requests.

Skills

Customer service

Sales experience

Computer knowledge

Flexible hours

Empathy and respect

Education

High school diploma or equivalent

1-2 years of college or equivalent

Job description

Our associates celebrate lives. We celebrate our associates.

Job Responsibilities

Lead Generation

• Holds self-accountable for prospecting a minimum of 1-2 hours each day
• Obtains referrals from families served by the location
• Networks and builds community and civic relationships
• Explains and presents presentations to families served and referred families
• Maintains and tracks activity levels to ensure productivity

Build Relationships with Families

• Responds to client inquiries in a timely, respectful, sensitive and professional manner
• Connects with families through listening, honest communication and genuine concern
• Develops an understanding of each family's unique needs and offers solutions that provide value to them
• Stays in touch with families to ensure satisfaction
• Prepares for all appointments and performs all procedures with professionalism and attention to detail
• Follows through on all customer problems and requests
• Builds trust-based relationships to earn the right to ask for referrals
• Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning

Teamwork

• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
• Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
• Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
• Shares family concerns with rest of the SCI team

Minimum Requirements

Education

• High school diploma or equivalent
• 1-2 years of college or an equivalent of education and experience

Experience

• High school equivalency and 1-2 years of college or an equivalent of education and experience
• 1-2 years of customer service or sales industry experience preferred

Licenses

• Current state/province issued driver's license with an acceptable driving record
• Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

• Must be able to pass the Company's internal presentation certification within thirty days of hire
• Ability to work a number of evenings and or weekends every month
• Ability to drive frequently
• Ability to obtain and maintain an insurance license if required by state/province
• Flexible hours but, at times must have the ability to work up to 12 hours in a day
• Ability to treat others with empathy and respect
• Knowledge of computers and some software
• Customer service skills

Compensation : $50,000 to $100,000 earning potential

#SCI

Postal Code: 61704-2524

Category (Portal Searching): Sales

Job Location: US-IL - Bloomington