Sales Professional - Inside Sales

S.E. Combined Services of Florida; St. Ann (MO); In loco; USD 50.000 - 100.000; Tempo pieno

Descrizione del lavoro

SCI in Saint Ann, MO is seeking a motivated professional for lead generation and family relationship building. The role emphasizes prospecting, referrals, and coordinating with funeral directors to provide premium, compassionate service.

Ideal candidates have 1–2 years of sales or customer service experience, a high school diploma, and a willingness to work evenings/weekends. Compensation ranges from $50,000 to $100,000 annually, with opportunity for growth.

Competenze

• High school diploma or equivalent required.
• 1-2 years of college or an equivalent education and experience.
• 1-2 years of customer service or sales experience preferred.

Mansioni

• Lead generation: prospect 1–2 hours daily and obtain referrals.
• Build relationships with families and communicate professionally.
• Respond to client inquiries promptly and empathetically.
• Understand family needs and offer value-based solutions.
• Prepare for appointments and maintain attention to detail.
• Follow up on problems and requests to ensure satisfaction.
• Collaborate with funeral directors and staff to deliver seamless service.
• Educate families on the benefits of pre-planning and referrals.

Conoscenze

Lead generation

Customer service

Sales

Communication

Relationship building

Formazione

High school diploma or equivalent

1-2 years college or equivalent

Strumenti

CRM software

Computers & software

Descrizione del lavoro

Our associates celebrate lives. We celebrate our associates.

Job Responsibilities

Lead Generation

• Holds self-accountable for prospecting a minimum of 1-2 hours each day
• Obtains referrals from families served by the location
• Networks and builds community and civic relationships
• Explains and presents presentations to families served and referred families
• Maintains and tracks activity levels to ensure productivity

Build Relationships with Families

• Responds to client inquiries in a timely, respectful, sensitive and professional manner
• Connects with families through listening, honest communication and genuine concern
• Develops an understanding of each family's unique needs and offers solutions that provide value to them
• Stays in touch with families to ensure satisfaction
• Prepares for all appointments and performs all procedures with professionalism and attention to detail
• Follows through on all customer problems and requests
• Builds trust-based relationships to earn the right to ask for referrals
• Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning

Teamwork

• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
• Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
• Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
• Shares family concerns with rest of the SCI team

Minimum Requirements

Education

• High school diploma or equivalent
• 1-2 years of college or an equivalent of education and experience

Experience

• High school equivalency and 1-2 years of college or an equivalent of education and experience
• 1-2 years of customer service or sales industry experience preferred

Licenses

• Current state/province issued driver's license with an acceptable driving record
• Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

• Must be able to pass the Company's internal presentation certification within thirty days of hire
• Ability to work a number of evenings and or weekends every month
• Ability to drive frequently
• Ability to obtain and maintain an insurance license if required by state/province
• Flexible hours but, at times must have the ability to work up to 12 hours in a day
• Ability to treat others with empathy and respect
• Knowledge of computers and some software
• Customer service skills

Compensation: $50,000 to $100,000 earning potential

#SCI

Postal Code: 63074

Category (Portal Searching): Sales

Job Location: US-MO - Saint Ann