Sales Professional - Inside Sales

S.E. Combined Services of Florida; Arlington (TX); On-site; USD 50,000 - 100,000; Full time

Job summary

S.E. Combined Services of Florida is looking for a Sales Trainee to learn the funeral services industry and drive revenue through pre-need and at-need sales.

You will meet families at the funeral home or virtually, present service and product options, and develop a robust sales pipeline using CRM and proprietary contracting software. Responsibilities include consulting with families, coordinating with Funeral Directors, and achieving quota while maintaining professional appearance and strong

Qualifications

• Education: High School Diploma or equivalent.
• Licenses: Ability to obtain and maintain insurance license as required by state/province.
• Licenses: Driver's license with acceptable driving record.
• Experience: Sales or Customer experience preferred.
• Experience: CRM systems preferred.
• Knowledge: Proficient in MS Office.
• Knowledge: Proficient with CRM and Social Networking Apps.
• Knowledge: Professional demeanor and communication skills.
• Knowledge: Bilingual preferred.
• Knowledge: Professional attire when meeting clients.
• Knowledge: Available to work evenings and weekends.

Responsibilities

• Develop relationships with prospective and existing client families to generate sales leads and input them in CRM.
• Contact prospective clients and schedule sales appointments, including evenings and weekends.
• Guide clients through pre-planning, show property features, explain insurance options, and complete contracts.
• Use CRM to source leads and build a sales pipeline.
• Collaborate with Funeral Director and family on pre-need sales; coordinate with team.
• Seek coaching to improve sales cycle, techniques, software proficiency, and product knowledge.

Skills

Sales experience

CRM experience

MS Office proficiency

Communication skills

Bilingual

Professional demeanor

Evenings/weekends availability

Education

High School Diploma

Tools

CRM software

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.

As a sales trainee, learn the industry, products, product finance / insurance options, services as well as use of Customer Relationship Management software and proprietary contracting software. Throughout the training program, successfully complete course work, pass exams, and demonstrate appropriate skills to begin fulfilling the following responsibilities.

Compassionate and results-driven sales representative to actively seek out and engage prospective clients with purchasing pre-planned funeral services as well as pre-planned and at-need cemetery/mausoleum property. Meet with client families, at the Funeral Home or virtually, to discuss "Celebrating a Life Well Lived". Present service, product, and property solutions to meet their personal and cultural needs. Take pride in service excellence and a technology rich company to support revenue quota achievement.

Job Responsibilities

• Develop trusting relationships with prospective and existing client families in order to generate sales leads. Input prospective client contact information in Customer Relationship Management (CRM) system.
• Take initiative to contact prospective clients and schedule sales appointments to meet prospective client's schedule, including evenings and weekends.
• Applying listening and empathy skills facilitates prospective client through the pre-planning process and selection of services and property that most appropriately meet their needs. Shows property and property features to prospective families for both pre and at-need sales. Explains insurance product features. Completes sales and insurance contracts ensuring accuracy and completeness.
• Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop sales pipeline.
• Collaborate with Funeral Director and family on pre-need property or mausoleum sales. Coordinates sales efforts with team members and other departments as appropriate.
• Seek out manager's coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge.

Minimum Qualifications

• Education: High School Diploma or equivalent
• Licenses: Ability to obtain and maintain insurance license as required by state/province
• Licenses: Current state/province issued driver's license with an acceptable driving record
• Experience: Sales or Customer experience preferred
• Experience: Previous experience with Customer Relationship Management (CRM) systems preferred
• Knowledge, Skills and Abilities: Proficient computer skills including MS office suite
• Knowledge, Skills and Abilities: Proficient computer skills with CRM and Social Networking Apps preferred
• Knowledge, Skills and Abilities: Professional demeanor and communication skills
• Knowledge, Skills and Abilities: Bilingual, knowledge of another language preferred
• Knowledge, Skills and Abilities: Professional attire required when meeting with clients or representing the company
• Knowledge, Skills and Abilities: Available to work evenings and weekends

Compensation

$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)

Postal Code

76012

Job Location

US-TX - Arlington