Sales Professional

Central Maine Ford, Inc.; Oakland (ME); On-site; USD 35,000 - 60,000; Full time

Job summary

Central Maine Motors Auto Group seeks a Sales Consultant to be the face of the dealership, building lasting relationships and delivering an exceptional experience during vehicle selection and the sales process.

The ideal candidate has sales experience, loves people, and can handle paperwork, test drives, and financing options. Join the Ford Family where service to customers and the community is valued.

Qualifications

• Automotive sales background preferred.
• Excellent customer service, organizational and negotiation skills.
• Self-motivated, goal-oriented, and enthusiastic presence in a team environment.
• Strong written and communication skills.
• Valid driver's license required and clean driving record.
• Ability to pass a background check.

Responsibilities

• Builds rapport with customers and presents vehicles in a friendly, professional manner to encourage loyalty.
• Conducts walk-arounds and test drives, explains features, safety, and financing options.
• Gathers information to understand buying motives and preferred vehicles.
• Assists with paperwork and legal documents related to the sale.
• Maintains customer records before, during, and after the sale.
• Prospects for new customers and referrals via internet leads, email, and calls.
• Works scheduled hours and participates in in-house and factory training.
• Notifies manager of vehicle issues to maintain a clean inventory.
• Contributes to teamwork and a safe work environment.

Job description

The Sales Consultant plays an integral role in the success of Central Maine Motors Auto Group. As a Sales Consultant, you will be the face of the dealership as you develop and build lasting customer relationships by providing an exceptional customer experience during the vehicle selection and sales process. The right person will have experience selling, and must love working with people. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

ESSENTIAL FUNCTIONS/TYPICAL DUTIES

• Builds rapport with customers and presents new and used vehicles in a friendly and professional manner that encourages customer loyalty.
• Performs vehicle walk-arounds and conducts test drives with prospective customers. Serves as a subject matter expert on vehicle selection, performance, accessories, safety, features and functions, and financing options for all new and used vehicles in order to promote a prompt sale.
• Actively seeks information from customers to understand situations, buying motive, and desired potential vehicle.
• Assists customers with all necessary paperwork related to the sale and with legal documents.
• Performs ongoing communication/relationship building with customers in order to encourage networking and repeat business.
• Strives to meet or exceed factory standards for customer satisfaction (CSI, SSI) Maintains accurate and up-to-date customer records before, during and after the sale.
• Prospects for new customers and customer referrals and responds to customer inquiries through internet leads, email and phone calls.
• Works hours scheduled, and maintains flexibility as situations arise.
• Participates in professional training opportunities through in house, factory training seminars, and weekly in store sales meetings in order to enhance sales skills and professional development.
• Reports any mechanical or cosmetic problems with new and used vehicles to Sales Manager in order to maintain a clean and well presented inventory.
• Works effectively with others by valuing and practicing teamwork at all times and displaying a good-natured, cooperative attitude.
• Maintains a safe work environment and follows all policies and procedures.

Requirements:

• Automotive sales background preferred
• Excellent customer service, organizational and negotiation skills
• Self-motivated, goal-oriented, and enthusiastic presence in a team environment
• Strong written and communication skillsty>li>
• Valid driver's license required and clean driving record
• Ability to pass a background check

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.