Sales Professional

COMME des GARÇONS; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

COMME des GARÇONS is seeking a Sales Professional in New York to provide an outstanding customer experience, achieve sales targets, and keep the floor stocked and organized. The role focuses on product knowledge, styling assistance, and maintaining strong client relationships.

You will contribute to a premium in-store experience, stay aligned with fashion trends, and collaborate with the team to drive store success.

Qualifications

• Proven ability to deliver outstanding customer service.
• Track record of meeting or exceeding sales targets.
• Strong knowledge of fashion products and trends.

Responsibilities

• Ensure the best levels of customer service at all times.
• Offer personalized shopping and styling experiences to clients; navigate all store spaces.
• Deliver monthly and seasonal sales targets and collaborate with the team to achieve them.
• Maintain client database and proactively build client relationships.
• Stay updated on fashion trends and advise on stock availability.
• Maintain a Customer Book of key clients and VIPs.
• Communicate openly with management to ensure consistent service and strategy.

Skills

Customer service

Sales targets

Product knowledge

Styling experience

Team collaboration

Communication skills

Job description

Role Overview

Comme Des Garçons is looking for a Sales Professional to join our dynamic sales team in New York! The Sales Associate's main objective is to provide an outstanding customer experience, meet/exceed sales targets, and ensure that the floor is well-maintained and stocked at all times. Focusing on all details with a firm, clear, and highly professional approach.

Role Overview

Comme Des Garçons is looking for a Sales Professional to join our dynamic sales team in New York! The Sales Associate's main objective is to provide an outstanding customer experience, meet/exceed sales targets, and ensure that the floor is well-maintained and stocked at all times. Focusing on all details with a firm, clear, and highly professional approach.

Customer Service And Sales

Key responsibilities include, but are not limited to:

• Ensuring the very best levels of customer service at all times
• Strong understanding of product knowledge
• Offering personalized shopping and styling experience to our clients; able to navigate all spaces in the building
• Delivering personal monthly and seasonal sales targets, always communicating and working closely with the team to do so
• Ensuring that customers are added to the CDG Database, and clientelled proactively
• Keeping up to date with all current fashion trends and advising customers accordingly on stock availability at CDG
• Maintaining a Customer Book of key clients and VIP’s
• Maintaining open communication to ensure consistency in service and strategy as we build success in the market as a whole

Stock And Brand Management

• Brand Ambassador, taking ownership of areas of responsibility
• Keeping areas of responsibility replenished and ensuring BOH standards are organized
• Regular stock checks in partnership with the Inventory Manager
• Proactive in creating new systems of inventory management in order to reduce shrink and increase sales
• Clear understanding and maintenance of VM standards, as well as overall VM standards in the store and on the floor
• Strong communications skills; able to express needs to management, and work well in a team to ensure a clear understanding of expectations