Sales Professional

COMME DES GARCONS; New York (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

COMME DES GARCONS in New York seeks a Sales Professional to deliver exceptional customer service and drive sales targets within a dynamic team environment.

You will provide personalized shopping and styling experiences, maintain stock integrity, and build a VIP client network. The role emphasizes strong communication, VM adherence, and proactive inventory management across the store.

Qualifications

• Excellent customer service skills and ability to meet and exceed sales targets.
• Strong product knowledge with the ability to educate customers on trends and stock.
• Personalized shopping and styling experience for clients; navigate all store spaces.
• Clear communication and collaboration with team to achieve store goals.
• Maintain relationships with VIPs and update client database with new contacts.

Responsibilities

• Provide outstanding customer service and meet/exceed monthly/seasonal sales targets.
• Offer personalized shopping and styling experiences to clients.
• Maintain stock levels and BOH standards; execute stock checks with Inventory Manager.
• Build and maintain clienteling database, including VIPs, and communicate with team.
• Ensure VM standards are maintained on floor and in windows, and keep storefront visually appealing.

Skills

Customer service

Sales targets

Product knowledge

Communication skills

Teamwork

Job description

Role Overview:Comme Des Garçons is looking for a Sales Professional to join our dynamic sales team in New York! The Sales Associate's main objective is to provide an outstanding customer experience, meet/exceed sales targets, and ensure that the floor is well-maintained and stocked at all times. Focusing on all details with a firm, clear, and highly professional approach.Key responsibilities include, but are not limited to:Customer Service and Sales:Ensuring the very best levels of customer service at all timesStrong understanding of product knowledgeOffering personalized shopping and styling experience to our clients; able to navigate all spaces in the buildingDelivering personal monthly and seasonal sales targets, always communicating and working closely with the team to do soEnsuring that customers are added to the CDG Database, and clientelled proactivelyKeeping up to date with all current fashion trends and advising customers accordingly on stock availability at CDGMaintaining a Customer Book of key clients and VIP’sMaintaining open communication to ensure consistency in service and strategy as we build success in the market as a wholeStock and Brand Management:Brand Ambassador, taking ownership of areas of responsibilityKeeping areas of responsibility replenished and ensuring BOH standards are organizedRegular stock checks in partnership with the Inventory ManagerProactive in creating new systems of inventory management in order to reduce shrink and increase salesClear understanding and maintenance of VM standards, as well as overall VM standards in the store and on the floorStrong communications skills; able to express needs to management, and work well in a team to ensure a clear understanding of expectations