Sales Professional

Brobston Group; New York (NY); On-site; USD 42,000 - 70,000; Full time

Job summary

Dover Street Market New York is seeking a Sales Professional who will act as a fashion authority, delivering exceptional service to clients and maximizing store sales. You will leverage brand knowledge to build long-term client relationships and contribute to a high-performing team in a luxury environment.

Role requires ability to manage multiple tasks, meet sales targets, and participate in daily store operations while maintaining the highest standards of customer service.

Qualifications

• Retail sales in luxury environment with 1–2 years experience.
• Understanding of the Comme des Garçons aesthetic and sub-brands is beneficial.
• Excellent written and verbal communication skills.
• Flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

• Maintain a customer-centric mentality while maximizing sales and building long-term relationships.
• Demonstrate expert styling and brand knowledge.
• Achieve personal sales and clientele goals and contribute to store conversion.
• Strategize to increase productivity through styling and outreach.
• Maintain a Customer Book of key clients and VIPs.
• Participate in store operations including deliveries, opening/closing, replenishment, and FOH/BOH standards.

Skills

Customer-centric

Brand knowledge

Self-starter

Organized

Deadline driven

Multi-tasking

Job description

Role Overview:

The Sales Professional is a highly engaged seller equipped to care for Dover Street New York’s clientele. This person’s priority is maximizing sales and building long-term, high-value relationships. The Sales Professional is a fashion authority and skilled seller and serves as a key store resource for our clients. Our Sales Professionals provide the highest level of service to clients, assisting them with all personal needs throughout the store. In partnership with the Store Manager, the Sales Professional builds community and personal relationships that drive goodwill and volume.

Key Responsibilities:

• Maintain a customer-centric mentality while maximizing sales and building long-term, high-value relationships
• Demonstrates expert styling and brand knowledge
• Achieve personal sales and clientele goals as well as contribute to increasing the store’s overall daily conversion.
• Strategize own business to increase individual productivity through styling and successful outreach
• Maintaining a Customer Book of key clients and VIPs
• Participate in operational responsibilities including deliveries, opening and closing procedures, replenishment, and store FOH & BOH standards.

Key Skills:

• A highly motivated and competent individual able to converse at all levels both internally and externally with staff and clientele.
• A self-starter, able to set the standard by their own professionalism and attitude.
• Structured and organized but nonetheless be approachable and have a flexible outlook.
• Willingness to work hard and always have the intention to drive the business forward.
• Being able to work on several tasks at a time.
• Capable of working to deadlines / ability to prioritize / optimal time management.

Key Requirements:

• Retail sales and expertise within a luxury business for at least 1-2 years
• Specific understanding of the Comme des Garçons aesthetic, consumer, and sub-brands. Previous experience in selling CDG brands is beneficial
• Excellent written and verbal communication skills
• Ability to work a flexible schedule based on department and store/company needs, which may include days, evenings, weekends, and/or holidays. Regular, dependable attendance and punctuality are required.