Sales Production Associate - Concord - PT

Goodwill Industries Group; Elkhart (IN); On-site; USD 13,000 - 18,000; Part time

Job summary

Goodwill Industries Group in Elkhart, IN 46517 is seeking a part-time Retail Associate to greet customers, sort and price donations, and stock the sales floor to ensure a smooth flow from donation to sale.

You will work with a team in a fast-paced environment, handle POS transactions, and follow safety guidelines while upholding the Goodwill mission.

Qualifications

• Customer service oriented; engage donors and shoppers with a welcoming tone.
• Attention to detail when sorting and pricing donated items.
• Able to learn donation policies and work safely in a retail setting with PPE.

Responsibilities

• Greet customers warmly and provide excellent service; address inquiries promptly.
• Track and inventory levels; restock items and organize stockroom for easy access.
• Process sales using the POS; handle cash, credit, and debit transactions accurately.

Skills

Customer service

Patience

Attention to detail

Teamwork

Communication

Cash handling

Tools

POS system

Cash drawer

Job description

Job Details: Job Location: Store - Concord - Elkhart, IN 46517 | Position Type: Part Time | Education Level: None | Salary Range: $11.00 Hourly | Travel Percentage: None | Job Shift: Day | Job Category: Retail | Job Objective:

Job Objective

To efficiently receive, sort, price, tag, and stock donations, ensuring a seamless flow from the drive‑thru to the sales floor. Contribute to the overall smooth operation of a fast-paced retail environment. This position reports to the Store Manager who evaluates performance annually. In addition, embody the Goodwill Mission to: “Empower people to achieve their most abundant life” and uphold the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Essential Job Functions

• Greet customers warmly, provide excellent customer service and address customer inquiries promptly to ensure a positive shopping experience.
• Track and inventory levels, perform regular counts, restock merchandise on the sales floor, and report discrepancies to management. Ensure stockroom and back-end inventory are organized for easy access.
• Process customer purchases accurately using the POS system, handle cash, credit, and debit transactions accurately, monitor cash drawer for discrepancies, and assist with end-of-day cash balancing and deposits.
• Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow.
• Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment.
• Other duties as assigned by supervisor.

Required Education and Skills

• Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience.
• Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions.
• Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines.
• Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items.
• Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment.
• Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
• Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors.

Additional Qualifications

• Authorized to work in the United States.
• Flexible availability.
• Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.
• Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery.