Sales Process & Controls Specialist

Victaulic; United States; Remote; USD 85,000 - 110,000; Full time

Job summary

Victaulic is seeking a Process & Controls Specialist, VDC, to maintain workflows and operational controls within Sales Administration, ensuring accuracy and compliance across the organization. This role acts as the day-to-day resource, delivering training, supporting system changes, and coordinating between Sales Administration and VDC, while upholding governance and process discipline.

If you have a background in process documentation and experience with CRM/ERP platforms, you will thrive in a

Qualifications

• Bachelor's degree in business, operations, information systems, construction management, or related field.
• 2+ years of experience in Sales Operations, Sales Administration, or related function.
• Proven ability to document and improve processes with accuracy and compliance.
• Familiarity with sales administration workflows and order management.
• Strong attention to detail and data quality.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and collaborate across teams.

Responsibilities

• Maintain and update process documentation within a centralized repository, ensuring workflows stay current and auditable.
• Monitor day-to-day process adherence and surface deviations for root-cause analysis.
• Assist in user access reviews and segregation-of-duties compliance.
• Provide frontline system support to Sales Administration end users and escalate complex issues.
• Deliver process and system training to Sales Administration team members.

Skills

Process documentation

Attention to detail

Communication

Collaboration

Adaptability

Ownership

Education

Bachelor's degree (Business/Operations/IS/Construction Management)

Tools

Salesforce

SAP

Job description

Victaulic is seeking a Process & Controls Specialist, VDC, to maintain workflows and operational controls within Sales Administration, ensuring accuracy and compliance across the organization. This role acts as the day-to-day resource, delivering training, supporting system changes, and coordinating between Sales Administration and VDC, while upholding governance and process discipline.

If you have a background in process documentation and experience with CRM/ERP platforms, you will thrive in a