Sales process Architect

Adobe; San Jose (CA); On-site; USD 182,900 - 264,800; Full time

Job summary

A leading software company in San Jose seeks a Process Architect to design and optimize global Sales processes. This role requires over 10 years of cross-functional experience in Business Architecture and Process Improvement, specifically at SaaS companies. Responsibilities include architecting sales capabilities, defining roadmaps, and driving adoption of CRM and analytics platforms. Candidates should possess strong interpersonal skills and ideally have Six Sigma certification. This position offers a competitive salary in California ranging from $182,900 to $264,800 annually.

Qualifications

• 10+ years of experience in Business Architecture and Process Improvement.
• Experience with Sales processes and systems at SaaS companies.
• Six Sigma certification strongly desired.

Responsibilities

• Architect the future state sales processes & capabilities.
• Define & maintain the roadmap of capabilities and improvements.
• Develop and deploy tools that increase seller productivity.

Skills

Business Architecture

Process Improvement

CRM expertise (Salesforce or Microsoft Dynamics)

Leadership skills

Interpersonal skills

Analytical skills

Communication skills

Education

Bachelor's degree in engineering, business or related field

Tools

CRM systems

Automation tools

Job description

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

We are looking for a Process Architect to transform and scale Adobe's global Sales processes. This role will design, optimize and reimagine sales processes and capabilities to enhance the seller experience, streamline operations and fuel revenue growth. You will lead cross functional efforts to architect scalable solutions that empower sellers to be more effective and efficient.

What You'll Do

• Architect the future state sales processes & capabilities to drive scale, compliance and agility
• Define & maintain the roadmap of capabilities, process improvements and initiatives needed to achieve the future state
• Drive process definition and governance across the seller lifecycle
• Partner with Sales Ops, Legal, and Product teams to ensure processes are intuitive, compliant, and aligned with business goals
• Convert process designs into initial business requirements for technology teams
• Develop and deploy tools, playbooks, and programs that increase seller productivity and performance.
• Drive adoption of CRM, automation, and analytics platforms to reduce manual effort and improve seller outcomes.
• Establish benchmarks and KPIs to measure productivity and process effectiveness.

What You Need To Succeed

• 10+ years of progressive, cross-functional experience in Business Architecture and Process Improvement, driving enterprise transformation and operational excellence.
• Experience with Sales processes and systems at SaaS companies
• Expertise with CRM- either Salesforce or Microsoft Dynamics
• Demonstrated expertise in facilitating senior leaders and large cross-functional groups, using collaborative methods to align on strategy, process design, and measurable outcomes.
• Broad and practical knowledge of business architecture frameworks, methodologies, and tools, including capability mapping, value streams, operating models, and process documentation standards.
• Proven ability to infuse AI and automation into process design, leveraging emerging technologies to enhance efficiency, accuracy, and scalability.
• Strong capability to translate between detailed process analysis and strategic enterprise connections, linking business strategy to execution and measurable value.
• Recognized inspiring leader in driving business architecture maturity, process excellence, and digital transformation practices across the organization.
• Outstanding interpersonal and communication skills, with the ability to build trust, influence collaborators, and foster alignment at all levels of the enterprise.

• Six Sigma certification strongly desired
• Bachelor's degree in engineering, business or related field

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $135,400 -- $264,800 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $182,900 - $264,800

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices

California

Fair Chance Ordinances: Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado

Application Window Notice: There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.

Massachusetts

Massachusetts Legal Notice: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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