Sales Planning & Operations Manager - Digital

Paychex; Phoenix (AZ); On-site; USD 83,000 - 131,000; Full time

Benefits offered by this job

Medical coverage

401(k) + employer match

Tuition reimbursement

Job summary

Paychex is seeking a strategic leader to plan and drive key divisional sales initiatives. You will coordinate a matrix team of sales support and internal partners, analyze KPIs, and advise senior leadership on measures to improve sales processes and compensation structures.

You will partner with HROD to recruit and retain top sales talent, drive policy improvements, and ensure alignment with Paychex values. This role emphasizes data-driven decision making and continuous process optimization.

Qualifications

• Bachelor's degree preferred for this leadership role.
• 3 years of management/sales experience with knowledge of Sales and Human Capital Management outsourcing offerings.
• 1 year of experience leading a matrix team and/or project management.

Responsibilities

• Coordinate a matrix team of internal sales support and corporate partners to execute divisional initiatives.
• Analyze KPIs to measure progress against defined success criteria.
• Advise senior leadership on measures to drive sales performance and compensation enhancements.
• Guide strategy planning using data-driven insights and competitive intelligence.
• Optimize sales coverage and distribution through territory assessment and forecasting.
• Collaborate with HR and leadership on talent acquisition, onboarding, and sales training.
• Ensure policy and process compliance with Paychex standards and best practices.
• Build business cases for organizational changes and improvements.
• Work with Sales Enablement on tools to optimize processes.
• Monitor and standardize sales activities across divisions.

Skills

Sales management

Matrix leadership

Project management

HCM knowledge

Education

Bachelor's degree - preferred

Job description

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.

Overview

Leads the planning and execution of Strategic Initiatives for Sales, as approved by the Sr. VP of Sales and Division VPs. Accountable for execution and outcomes of key Divisional Sales Initiatives and for driving performance against established Divisional KPIs. Responsible for matrix team management on all key Divisional Strategic Sales Initiatives.

Responsibilities

• Coordinates a collaborative functional matrix team of internal sales support and internal corporate partners to execute on Divisional key sales initiatives and strategies.
• Analyze KPIs on all key sales execution initiatives and strategies to measure progress to performance against defined success criteria and diagnose areas of opportunity.
• Consults and assists Senior Leadership on the implementation of measures to drive performance through improved sales processes, reinforcement methods and compensation enhancements.
• Provide guidance and recommendations for strategy planning through assessment of sales methodologies, internal/external data-driven insights and competitive intelligence and positioning.
• Optimize sales coverage and distribution through sales territory assessment, distribution and growth forecasting.
• Partner with HROD, in the acquisition of and retention of top talent through compensation, incentive programs, recruitment strategies, onboarding excellence, and sales training
• Consults and assists with Senior Leadership on recommended policy improvements, procedures and best practices aligned to the Paychex values and future state vision
• Inspects and enforces sales policy, process methodology and performance conditions
• Collaborates with internal partners to build business cases for recommended changes from Senior Leadership
• Collaborates with Sales Enablement to explore operational excellence tools to optimize business process performance.
• Coordinates and monitors sales activities to ensure standardization and compliance with Corporate and divisional practices. Identifies opportunities for continuous improvement in sales processes & procedures
• Conduct DSM round tables, office hour meetings with first year DSMs and best practices discussions.
• Analyze districts, using data to identify trends and areas of opportunity in the DSM management operations - 1:1 cadences, field/seat ride schedules, district dashboard utilization and application, team meeting agendas, topics and coordination of monthly rep training schedules.

Qualifications

• Bachelor's Degree - Preferred
• 3 years of experience in Management/sales with a thorough knowledge of Sales and expert knowledge of Human Capital Management of Human Resource Outsourcing offerings.
• 1 year of experience in Leading a matrix team and/or project management.

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $83,400-$131,000 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.

What’s in it for you?

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.