Sales or service representative (m/f/d)

TreeSoft GmbH & Co. KG; Germany (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

30 days of vacation

Flexible working hours

Work from home options

Training and education opportunities

Family-friendly company

Membership at the local gym

Complimentary beverages

Regular staff gatherings

Good work-life balance

Job summary

TreeSoft GmbH & Co. KG is seeking an internal sales or service representative (m/f/d) in the Oberbergisch district. Ideal candidates will possess strong sales and communication skills, and proficiency in German, alongside a customer-oriented approach and flexibility.

This role involves assisting both new and existing customers, conducting product presentations, and working in a motivated team. The company offers a competitive salary, 30 vacation days, and opportunities for training and further professional development.

Qualifications

• Strong communication skills and enjoy talking on the phone.
• Basic computer skills and a strong customer focus.
• Independent, solution-oriented, yet also a team player.
• Highly motivated to learn and embrace new challenges.
• Very good written and spoken German skills.

Responsibilities

• Conduct initial contact with new customers and advise on products.
• Provide assistance and support to existing customers.
• Resolve customer inquiries in collaboration with the tech team.
• Document customer inquiries and support processes.
• Conduct online product presentations.

Skills

Communication skills

Customer focus

Sales talent

Flexibility

Education

Commercial or technical training

Job description

Are you looking for a great job as an internal sales or service representative (m/f/d) in the Oberbergisch district? Would you like to save yourself the two hours you spend commuting to and from the city every day? But do you still want your job to be challenging and enjoyable? If you also want great colleagues who will support you, then you’ve come to the right place!

Treesoft GmbH & Co. KG is an industry-leading software manufacturer with currently over 20 employees and headquarters in Lindlar. Treesoft develops and distributes the software products Treesoft CAD, Treesoft CRM, and Treesoft ERP, which can be used individually or as a complete Treesoft Office solution.

We are looking for you to join our team as an internal sales or service representative (m/f/d) as soon as possible.

Your responsibilities

Your responsibilities in sales

Our Treesoft CRM already has over 70,000 qualified addresses stored. Over 5,000 new addresses are added each year via Google, Microsoft Bing, trade fairs, and downloads of our trial version from our website.

Your responsibilities in sales (new customers) include:

• Initial contact with newly generated customers
• Advising interested parties on our software products and solutions, including needs analysis
• Conducting online product presentations
• Preparation of individual quotations and processing of orders
• Support in developing sales strategies to achieve jointly planned sales targets

Your responsibilities in support

Your responsibilities in support (existing customers) include:

• Providing assistance and support to existing customers with technical questions and concerns
• Distribution of product supplements and enhancements, as well as training and other services
• Resolving customer inquiries, if necessary in cooperation with our second-level support (technicians and developers)
• Documentation of customer inquiries and support processes
• Identification of product improvement potential and communication to the development team
• Training customers in the use of our software products
• Close cooperation with other support staff
• Revision and maintenance of existing documentation
• Expansion of component catalogs and symbol libraries

Your profile

must-have

• You have strong communication skills, enjoy talking on the phone, and have a talent for sales.
• Basic computer skills, strong customer focus, and flexibility are a given for you.
• You are characterized by an independent, solution-oriented approach to work, yet you are also a team player.
• You are highly motivated to learn and look forward to new tasks and challenges.
• You have very good written and spoken German skills.

You can learn everything else here with us, and if necessary, we will provide you with appropriate training and further education.

Nice to have

• Ideally, you will have commercial or technical training.
• You are interested in new technologies and software solutions.
• You are knowledgeable in the field of electrical engineering and ideally can read circuit diagrams.
• Good written and spoken English skills are an advantage for international sales and service.

Then we offer you—even as a career changer—the opportunity to develop professionally and personally by performing a wide range of tasks and working in a highly motivated team.

We would like to see you in our new customer sales team if you enjoy acquiring prospects and closing deals in a goal-oriented manner. You are enthusiastic about marketing campaigns and interested in developing new sales opportunities. Then our new customer sales team is the right place for you.

We would like to see you in our service and existing customer sales team if you enjoy helping customers and are also sales-oriented. You enjoy selling customers additional software and services to ensure they receive the best possible service. Then our service and existing customer sales team is the right place for you.

• 30 days of vacation
• Flexible working hours and the option to work from home
• A very attractive salary package
• Intensive training
• Motivated team and helpful colleagues
• Training and continuing education opportunities
• Family-friendly company
• A very good working atmosphere and environment
• Regular staff gatherings and events
• Varied and independent work
• Room for your own ideas
• A very good work-life balance
• Complimentary beverages (coffee, tea, water)
• Membership at the local gym
• Option for a job bike
• Professional dart machine and foosball table to "switch off"

Interested?

Then we look forward to receiving your complete and informative application documents, including your salary expectations and earliest possible start date.

Please feel free to contact us for further information: