Sales Operations Support Manager

Backyard Products, LLC; Plano (TX); Hybrid; USD 80,000 - 120,000; Full time

Job summary

Backyard Products, LLC is seeking a Sales Operations Support Manager to grow the Walmart business across in-store and eCommerce channels. You will manage buyer relationships, develop sales plans, and coordinate promotions to drive revenue and EBITDA growth.

The role requires analyzing sales data, building roadmaps with cross-functional teams, and presenting performance insights to leadership. Travel may be required to support account activities.

Qualifications

• Bachelor's degree in business administration, Sales, Marketing, or related field preferred.
• 5+ years Walmart/omnichannel retail experience preferred.
• Walmart Retail Link and/or Luminate experience preferred.
• Walmart Connect, WFS, or Marketplace experience preferred.
• Experience in toys, outdoor, seasonal, home, or hardlines categories preferred.

Responsibilities

• Build and maintain relationships with Walmart buyers, merchants, replenishment teams, ecommerce contacts, and key decision makers.
• Run regular meetings to understand Walmart needs and identify incremental revenue opportunities.
• Support Walmart 1P and Marketplace growth strategies; lead line reviews and promotions.

Skills

Analytical thinking

Communication skills

Presentation skills

Problem solving

Travel readiness

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office

Outlook

Job description

2805 N. Dallas Parkway, Suite 305

Job Summary:

Backyard Products, an international leader in the residential backyard space including playsets, sheds, and structures, is looking for a Sales Operations Support Manager to support and grow the Walmart business across both in store and eCommerce channels.

Key Responsibilities:

Client/Buyer Relationship Management:

• Build and maintain relationships with Walmart buyers, merchants, replenishment teams, ecommerce contacts, and key decision makers
• Run regular meetings to understand Walmart’s needs and identify opportunities for incremental revenue growth
• Support both Walmart 1P and Marketplace growth strategies
• Lead line reviews, promotional planning, and category growth initiatives

Sales Strategy:

• Set, maintain, and monitor sales goals
• Develop comprehensive sales strategies to achieve revenue and EBITDA targets
• Identify new and organic growth opportunities across Walmart stores and eCommerce
• Develop annual business plans and quarterly growth strategies

Analysis and Planning:

• Work closely with Product Development, Demand Planning, Marketing, and Operations teams to build effective product and promotional roadmaps
• Develop accurate sales forecasts by analyzing historical sales data, market trends, and promotional plans
• Analyze Walmart performance metrics including sales trends, inventory levels, margin, conversion, and promotional effectiveness
• Utilize Retail Link and Luminate insights to identify opportunities and risks

Reporting:

• Prepare and present regular reporting on account performance to Management
• Prepare and execute PowerPoint presentations internally and externally

Qualifications & Skills:

Education:

• bachelor’s degree in business administration, Sales, Marketing, or related field preferred

Experience:

• 5+ years of Walmart or omnichannel retail experience preferred
• Experience with Walmart Retail Link and/or Luminate strongly preferred
• Experience with Walmart Connect, WFS, or Marketplace preferred
• Experience in toys, outdoor, seasonal, home, or hardlines categories preferred

Technical Skills:

• Proficient in Microsoft Office and Outlook
• Strong analytical, communication, and presentation skills
• Entrepreneurial spirit with a proactive, goal oriented, and problem-solving mindset
• Ability to travel overnight as needed