Sales Operations Specialist (Northeast) (Fully Remote)

GuidePoint Security LLC; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Remote-first work culture

Flexible time off

Comprehensive benefits

Job summary

GuidePoint Security seeks a seasoned customer service/sales support professional to generate quotes in Salesforce, track opportunities, and process orders. You will respond to inquiries and propose pricing solutions, serving as a liaison between customers, vendors, and sales executives.

A 3+ year track record and CRM experience are required. The role emphasizes collaboration in a growing cybersecurity value-added reseller environment with flexible time off and comprehensive benefits.

Qualifications

• 3+ years in customer service/sales support.
• CRM software experience required.
• Intermediate Microsoft Office skills and strong math abilities.

Responsibilities

• Use Salesforce.com to generate quotes, track opportunities, and process orders.
• Respond to internal and external inquiries and suggest creative pricing solutions.
• Serve as a liaison between customers, vendors, and sales executives.

Skills

Customer service

Sales support

Math abilities

Education

High School Diploma or GED

Associate Degree

Tools

CRM software (Salesforce, etc.)

Job description

• Use Salesforce.com to generate quotes, track opportunities, and process orders.
• Respond to internal and external inquiries and suggest creative pricing solutions.
• Serve as a liaison between customers, vendors, and sales executives.

Required Experience:

• High School Diploma or GED required; Associate Degree preferred.
• 3+ years in customer service/sales support; CRM software experience required.
• Intermediate Microsoft Office skills and strong math abilities.

Why GuidePoint:

• Rapidly growing, privately-held value added reseller focused exclusively on Information Security.
• Over 1,300 employees, strategic partnerships, and a culture of collaboration and mentorship.
• Remote workforce primarily, with flexible time off and comprehensive benefits.

Compensation and Benefits:

• Flexible Time Off (FTO) program and 12 corporate holidays.
• Group medical and dental insurance with significant employer contribution.
• Pet benefit option and eligibility for retirement plan after 2 months.

GuidePoint Security

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. The company has grown to over 1,300 employees and serves as a trusted advisor to more than 6,200 customers, with a culture that values collaboration and mentorship.