Sales Operations Specialist

ITW Pro Brands; Chicago (IL); On-site; USD 108,000 - 132,000; Full time

Job summary

ITW Pro Brands is seeking a Sales Operations Specialist in Chicago, IL to drive growth through strategic analysis and operations management. You will lead sales operations, optimize processes, and provide actionable insights to enhance sales performance.

The ideal candidate should have a Bachelor’s degree in a relevant field and 3–5 years of experience in sales operations, particularly in manufacturing. Strong analytical skills and familiarity with CRM and analytic tools are essential.

Qualifications

• 3–5 years of sales operations experience in a manufacturing environment.
• Proven track record of improving sales performance through processes, tools, and analytics.
• Experience coaching and developing teams to build data-driven capabilities.

Responsibilities

• Lead and optimize sales operations strategy, including tools and processes.
• Own data analytics and reporting to improve sales and marketing performance.
• Act as a strategic advisor to leadership with data-backed insights.

Skills

Analytical skills

Cross-functional collaboration

Problem-solving

Data-driven decision-making

Education

Bachelor’s degree in business, analytics, or a technical field

Tools

Salesforce.com

Power BI

Tableau

Job description

Job Description

We are seeking a strategic, data-driven Sales Operations Specialist to partner with Sales and Marketing to drive growth, improve efficiency, and enable insight-driven decision-making. This role will lead critical sales operations functions, including analytics, processes, tools, and reporting, while helping the organization translate data into actionable business strategies.

Essential Duties

• Lead and optimize sales operations strategy, including tools, processes, and automation across the full sales lifecycle (pipeline, forecasting, pricing, and reporting)
• Own data, analytics, and reporting (including POS data), delivering actionable insights to improve sales and marketing performance
• Standardize and enhance sales processes and best practices to drive consistency and operational excellence
• Partner cross-functionally with Sales, Marketing, and IT to align systems, analytics, and business initiatives
• Translate data into growth strategies through market analysis, customer segmentation analysis, and performance insights
• Support customer engagement by developing insight-based selling tools, business reviews, and data-driven narratives
• Act as a strategic advisor to leadership, guiding decision-making with clear, data-backed insights
• Manage and optimize commercial programs (e.g., pricing agreements, rebates, and sales incentive plan)
• Build organizational capability by coaching teams on tools, processes, and data-driven decision making

Qualifications

• Bachelor’s degree in business, analytics, or a technical field (CS/IS)
• 3–5 years of sales operations experience in a manufacturing environment, including direct sales and distribution models
• Proven track record of improving sales performance through scalable processes, tools, and analytics
• Strong analytical skills with the ability to translate complex data into actionable insights
• Administer level experience with CRM systems (Salesforce.com preferred), and analytic/reporting tools, including Power BI and Tableau
• Excellent problem-solving, communication, and cross-functional collaboration skills
• Demonstrated ability to influence stakeholders and drive change
• Experience coaching and developing teams to build data-driven capabilities

Compensation

120,000

Equal Opportunity Employer

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.