Sales Operations Specialist

Ryerson; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Job summary

Ryerson is seeking a Sales Operations Specialist to deliver excellent internal and external customer experiences. You will support speed-to-quote, transactional growth, and technology initiatives across the US.

You will build strong relationships with internal teams and external vendors, manage orders in AS400/SAP, and keep customers informed of order status and lead times. A customer-centric mindset and clear communication are essential to success.

Qualifications

• Bachelor's degree or GED completed.
• 1–3 years of sales or industry experience.
• Customer-centric mindset.
• Excellent written and verbal communication.

Responsibilities

• Build strong internal and external relationships across the US.
• Create and modify orders in AS400/SAP.
• Maintain timely order tracking and lead times.
• Keep customers informed of status and delivery timelines.
• Support additional duties as needed.

Skills

Customer relationships

Order management

Communication skills

Multi-tasking

Education

Bachelor's degree

High School Diploma or GED

Tools

AS400

SAP

Job description

Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Join our team as the Sales Operations Specialist. In this role, you are responsible for delivering excellent internal and external customer experiences at Ryerson. The Sales Operations Specialist role is critical for our speed-to-quote, technology, and transactional growth initiatives.

Roles And Responsibilities

• Quickly building strong relationships with internal Ryerson employees and external vendors throughout the US
• Creating and modifying orders within AS400/SAP
• Possess the skillset to wear many hats and pay great attention to detail
• Keeps internal employees informed about order tracking and lead times throughout the entire sales process
• Uses critical thinking to solve problems to efficiently provide a delivered product to the customer within an allotted amount of timeKeeps detailed records of tracking material
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor's degree preferred, High School Diploma or GED required
• 1-3 years of prior sales or industry experience
• Customer-centric mentality
• Excellent professional written, verbal, and interpersonal communication skills required
• Ability to multi-task and prioritize in a rapidly changing environment
• Positive attitude, goal-oriented, and driven by excellent customer experiences

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.