Sales Operations Senior Manager

Accenture; Raleigh (NC); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Long-term disability

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture is hiring a Senior Sales Operations Manager to drive go-to-market excellence and own the GTM technology stack, including Salesforce, CPQ, and related tools. You will lead cross-functional collaboration across Sales, Marketing, Customer Success, and FP&A, delivering data-driven insights and process improvements.

The role emphasizes ownership of forecasting, pipeline management, and deal desk operations, with a focus on data integrity and KPI alignment across the organization.

Qualifications

• 7+ years in Revenue Operations or Sales Operations.
• 4+ years in Salesforce administration and ecosystem tools.
• 4+ years in analytics/analytic tools (Excel, Tableau, SQL, etc.).

Responsibilities

• Develop and execute GTM strategies including pricing, packaging, segmentation, and territory planning.
• Establish KPIs and ensure alignment with goals and execution.
• Contribute to annual planning, including compensation plans, headcount forecasting, and pipeline analysis.
• Lead Salesforce as the system of record and ensure data hygiene for FP&A metrics.
• Manage forecasting, pipeline management, and deal desk operations with CPQ.
• Create dashboards and reporting structures for real-time KPI insights and revenue trends.

Skills

Revenue Operations

Go-to-Market strategies

Data-driven decision making

Tools

Salesforce

LinkedIn Sales Navigator

Apollo.io

Orum

CPQ tools

Salesforce ecosystem tools

Job description

We are seeking an experienced Senior Sales Operations Manager to drive operational excellence and take ownership of critical revenue processes. This role requires a proactive leader to optimize the Go To-Market (GTM) technology stack, streamline operations, and deliver actionable insights to align teams, including Sales, Marketing, Customer Success, and FP&A. The ideal candidate will execute strategic initiatives, enhance data-driven decision-making, and ensure seamless collaboration across cross-functional teams.

Key Responsibilities

• Develop and execute GTM strategies, including pricing, packaging, segmentation, and territory planning.
• Establish and maintain KPIs and ensure alignment with organizational goals and operational execution.
• Contribute to annual planning, including compensation plans, headcount forecasting, and pipeline analysis.

Technology Stack Ownership

• Act as the primary owner of the GTM technology stack, including Salesforce, LinkedIn Sales Navigator, Apollo.io, Orum, and CPQ tools.
• Define and maintain the Salesforce product vision, strategy, and roadmap to align with business goals.
• Manage relationships with Salesforce and third-party vendors, overseeing contracts, licensing, and technical requirements.
• Prioritize development backlogs based on business impact, stakeholder input, and feasibility.

Cross-Functional Collaboration

• Collaborate with key stakeholders to gather and refine business requirements and ensure alignment across teams.
• Act as the main point of contact for operational initiatives, providing guidance and strategic insights.
• Facilitate regular stakeholder meetings to align priorities and identify process optimization opportunities.

Operational Execution

• Lead the management of Salesforce as the system of record, ensuring data hygiene and alignment with FP&A metrics.
• Oversee forecasting and pipeline management processes, utilizing advanced analytics to drive actionable insights.
• Manage deal desk operations, including CPQ development, pricing strategies, and discount approvals.

Analytics & Reporting

• Create and maintain dashboards and reporting structures to provide real-time insights into KPIs and revenue trends.
• Deliver data-driven recommendations to executives and Boards, influencing strategic decisions.
• Ensure data integrity across all systems and alignment between CRM and FP&A platforms.

Senior Sales Operations Manager | Job Description

• Monitor industry trends, Salesforce updates, and emerging technologies to enhance operational capabilities.
• Recommend and implement third-party tools and solutions that complement the existing tech stack.
• Foster a culture of continuous improvement through feedback loops and iterative enhancements.

Basic Qualifications

• Minimum of 7 years experience in Revenue Operations or Sales/Sales Operations
• Minimum of 4 years experience in Salesforce administration and ecosystem tools
• Minimum of 4 years experience in analytics/analytics tools (Excel, Tableau, SQL, etc.)

Preferred Qualifications

• Strong understanding of GTM strategies, SaaS metrics, and operational frameworks.
• Exceptional communication and project management skills, with the ability to drive alignment and execution
• Demonstrated success in executing large-scale operational initiatives and delivering measurable results.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 11/01/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture (https://www.accenture.com/us-en/careers/local/benefits)

Role Location Annual Salary Range

• California $132,500 to $245,600
• Colorado $132,500 to $212,200
• Connecticut $132,500 to $212,200
• District of Columbia $141,100 to $226,000
• Illinois $122,700 to $212,200
• Maine $112,900 to $180,800
• Maryland $132,500 to $212,200
• Massachusetts $132,500 to $226,000
• Minnesota $132,500 to $212,200
• New York $122,700 to $245,600
• New Jersey $141,100 to $245,600
• Ohio $122,700 to $196,500
• Virginia $122,700 to $226,000
• Washington $141,100 to $226,000

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